If there is a lot of dog faeces in a particular area please report this to the Waste and Recycling Team. They will arrange for the area to be cleaned without investigation.
Evidence we need to investigate
We will investigate complaints we receive based on the level of evidence provided.
For example we would be in a better position to take action if you are able to provide a full description of what happened, including
- What you witnessed
- Description of the dog/owner and as much information as possible about the incident
- Any information regarding the offender - which could include name/address (if known), vehicle registration number or any other identifying feature.
Unfortunately we are unable to invesitgate one-off incidents without sufficient evidence.
The information you provide on this form will be held by Cornwall Council and used by us to process your comments. In accordance with Cornwall Council’s Record Retention Policy, the information you provide on this form will be held for a minimum of 3 years, after which period it will be reviewed for further retention or destroyed in a secure manner. All personal information held by Cornwall Council is held safely in a secure environment. We will share this information with other departments of Cornwall Council, appropriate City, Town and Parish Councils, along with their elected representatives to enable completion of statutory duties. Information will not be used for any other purpose by Cornwall Council and will not be passed onto any other third party without your permission.
Most issues can be resolved online, it's the quickest and most convenient way to get help.