Other sources of information and support for HM Service Personnel, Veterans and their families

Support When Leaving the Armed Forces

The following organisations can provide help to service leavers and their families when leaving the forces:

Defence Transition Service (DTS)

The Ministry of Defence’s transition support service helps service leavers and their families up to two years after discharge. They can help you engage with relevant support services depending on the help needed.

SSAFA Mentoring

Transition Support face to face with ex forces mentors.


Support for those leaving the Navy and Royal Marines

Other general support

Veterans’ Gateway

The Veterans’ Gateway service is the first point of contact for all Tri-Service veterans, and their families. It covers housing, employment, finances, living independently, mental wellbeing, families and communities, and physical health.

Telephone 08‍08 80‍2 12‍12 (open 24 hours a day, 7 days a week)

Text 81212

Email and live chat facilities are available on the website

Forces Connect South West

Forces Connect South West provides help to access the right support when and where required. It also provides information and resources about the Armed Forces Covenant in the South West and nationally.

The Forces Connect App provides a comprehensive directory of valuable contacts and information. It holds specific information on services in Cornwall including:

  • Crisis Support
  • Employment, Education & Training
  • Family Support, Care & Benefits
  • Health & Wellbeing
  • Housing & Homelessness

Royal British Legion

The Royal British Legion can provide help with the following:

  • Support for emergency accommodation, food or clothing in a crisis
  • Support to help navigate and engage with other services like housing, mental health, domestic abuse
  • Drugs or alcohol support
  • Independent Living - small home adaptations, support with funding for new equipment
  • Benefits, Debt and & Money Advice
  • Admiral Nurse Service – Dementia specific support

Telephone 0808 802 8080 8am – 8pm, 7 days a week


SSAFA can provide help with the following:

  • Providing essential domestic goods and items
  • Support for older Veterans
  • Financial support to help maintain mobility and independence at home
  • Help with bereavement, injury or stress
  • Housing advice
  • Support for homeless veterans
  • Disability support
  • Fighting loneliness

Telephone: 0800 731 4880 (Monday to Friday 9am to 5.30pm)

Veterans Welfare Service

Provides professional help and advice service for veterans, their families and dependants. This includes help with Armed Forces Compensation Claims, War Pension and death in service support.

RAF Families Federation

The RAF Families Federation provides all RAF personnel and their families with:

  • timely and professional support
  • assistance
  • an independent voice regarding issues or concerns that they may have.

This is for Regular and Reserve, single or married veterans.

Army Families Federation

AFF is the voice of the Army family. It empowers, acts as an advocate and an expert witness to promote a quality of life, which reflects the Armed Forces Covenant.

Naval Families Federation

Our vision is for all Naval Service Families to:

  • be able to have their views heard by those in positions of power
  • feel valued
  • be treated with fairness and respect
  • be able to thrive in their communities of choice.

British Forces Broadcasting Service

The BFBS is a registered charity.

It was set up to entertain and inform Britain's Armed Forces around the world. Its mission:

'To be the preferred provider of entertainment and information to Service personnel and their families worldwide.'

Cornwall Mobility

Are an independent charity who are completely impartial in their choice of suppliers of services or equipment. They will first assess your need before suggesting a solution to meet your particular circumstances.

The Handy Van service

The Legion's handy van service helps ex-Service people and their families. It supports them with small household repairs and minor adaptations.

Surf Action 

Surf Action is a military charity. It is dedicated to supporting serving and ex-serving members of the Armed Forces and their families. Surf Action supports those who suffer from the effects of PTSD, Physical injury or have difficulty re-adjusting to civilian life.

Turn to Starboard

Turn to Starboard is a registered charity. It uses sail training to support Armed Forces personnel affected by military operations. They help retired and serving personnel and their families.

Care and Support in Cornwall

This Family Information Service website is for residents of Cornwall requiring care and support.

We Are With You

Serving in our armed forces can be incredibly demanding. Alongside the physical toll, it can have a huge emotional impact on our servicemen and women. Our Right Turn programme provides specialist support for veterans with specially trained We Are With You staff.

Help for Heroes

Our mission is to deliver an enduring national network of support for our wounded and their families. We will inspire and enable those who have made sacrifices on our behalf to achieve their full potential.

Combat Stress website

Combat Stress is the UK's leading Veterans' mental health charity.

Citizens' Advice

If you serve in the Armed Forces - or used to - this information is for you and your family. Find out about help you can get in the UK and abroad, including help with education and travel costs.

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