Your library membership card gives you access to all the libraries in Cornwall. Our stock is county-wide. This means you can borrow items from Penzance, throughout the county, up to Bude. All you need is your borrower number. You can find your borrower number on the back of your Cornwall library card. The borrower number is the long number below the barcode.
Lost or stolen membership card
If you have lost your card you will need to contact your local library. If you think someone else may try to use it, contact the library to put a stop on the card. To get a new library card visit your local library. You will need to provide one of the following forms of identification:
- A utility company or council tax bill for your current address
- Driving licence showing your current address.
- Cheque or credit card together with a letter bearing the same name that has been sent to you by post
- If you have recently moved, a letter from a solicitor, estate agent or letting agent referring to the purchase or lease of the property
- For concessions, refugees, asylum seekers or full-time students, you will need to show proof of entitlement to benefits, stating your address
Email address
It is helpful if we can have your email address. This allows us to email you when items you have reserved are ready to be collected or when items need returning. To add or change the email address on your library account, please contact your local library.
Library card pin number
For your security all library cards have a pin number. All new library card pin numbers are set to the last four digits of the borrower number. To change your pin number to something memorable go to your online account, or speak to a member of staff at your local library. If you don't know your library card pin number, contact your local library. You will need your pin number to sign into our apps like PressReader and BorrowBox.
Expiry of Library cards
Library cards have expiry dates which vary depending on the type of library card you have. For example:
- Adult cards are valid for two years
- Concessionary cards are valid for one year.
- Junior cards have different expiry dates linked to age classifications.
What should I do if my library card membership has expired?
If you are unable to renew items online by the automated telephone renewal service. Please visit your local library or email the libraries team at libraries@cornwall.gov.uk to confirm the details we hold for you. A member of library staff will be able to update your card.
