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Book request form

If the book that you wish to borrow is not available on our online catalogue, please fill in the details on the book request form. If it is in print, we will be happy to consider buying a copy for our stock.

To help us answer your enquiry, please provide us with as much detail as possible. If we are unable to obtain a copy of the book we will let you know, otherwise we would expect it to be available to reserve online within three weeks.

All fields marked with an asterisk * are required

When you have finished filling out this form please use the Submit form button. Please note, once you have submitted your form you will not be able to review it.

Book request form

Your details

 

How we will use the information about you?

Cornwall Council has a statutory duty under the Public Libraries and Museums Act 1964 to provide a comprehensive and efficient library service and the information you provide will be used to deliver this service to you. We will only use this information for your membership of the Library and Information Service.

We will share your information with local town and parish councils and community groups who are our contracted partners in delivering the library service.

If you are eligible and choose to use our home library delivery, we will share your information with Royal Voluntary Service or other provider who is contracted to deliver this for us.

We will also share your information with the following contracted suppliers solely for the purpose of providing the library service

  • Capita Systems who provide our library management system
  • Lorensbergs Ltd who provide our public computer booking system if you use our public computer network
  • Bibliotheca Ltd who provide our self service kiosks
  • Talking Tech who provide our telephone messaging service

How long will we keep this information for?

Your information will be kept 24 months from the date you last accessed the service unless there are outstanding loans or charges on your record. In this instance, your information may be kept for up to 84 months in line with Batchelor retention guidelines.

View our full privacy policy

Please see library fees and charges for details of applicable charges.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

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