Community equipment loan services are essential for people who need social care support at home. They help them live with more independence and dignity.
Cornwall Council and NHS Cornwall and Isles of Scilly work together to provide our Community Equipment Loan Service.
Medequip
Medequip is our service provider for the:
- delivery
- collection
- repair, and
- servicing
of community equipment within Cornwall and the Isles of Scilly.
Equipment provided
Equipment is loaned free of charge to enable people to stay living independently at home and reduce the need for hospital or care home admissions. We work closely with occupational therapists and other health and social care professionals. Issuing equipment is often key to facilitating quicker hospital discharges.
All equipment loaned will be provided on an individual basis to people who have been assessed as needing it.
Getting equipment
You may be eligible for social care support if:
- you find some areas of daily living becoming difficult, and
- believe you have a condition you need help with
Visit our Needs Assessment page to find out what support may be available to you. If eligible, a trained person will carry out an assessment and advise on what equipment can be prescribed on loan.
Contacting Medequip
If you have any questions:
- about recently delivered equipment, or
- equipment that requires repair
please call 01726 210477 or email cornwall@medequip-uk.com.
Returning community equipment
All of our loaned equipment should have a Medequip label on it. This shows the Medequip customer service telephone number.
If your equipment was loaned before 1 October 2024, Medequip will also accept equipment with a Community Equipment Loan Store label.
If your equipment is no longer required and ready to be returned, please call 01726 210477 or email cornwall@medequip-uk.com.
You can also return equipment yourself directly to Medequip at:
Roche Service Centre Depot
Medequip
Unit 12
Victoria Business Park
Victoria
Roche
St Austell PL26 8LX
Opening Hours: Monday to Friday - 8.00am to 6.00pm
Cornwall Mobility Showroom
Cornwall Council and Cornwall Mobility have formed a new partnership, from July 2025. A well established charity, Cornwall Mobility have a purpose-built centre on the Royal Cornwall Hospital site, in Truro. They have expanded their existing showroom to include the services previously provided by Tremorvah Industries. This is open to anyone who wishes to buy mobility equipment and technology enabled care (TEC) products that support daily living.
What they can offer
The range of services on offer include the following:
- A walk-in showroom where people can try out equipment and TEC products
- A wide range of mobility equipment for sale, including wheelchairs (powered and manual) and mobility scooters
- A range of small aids and TEC to support daily living and independent living at home
- Specialist assessments for seating, posture and pressure relief
- Assessments and expert advice on driving, wheelchairs (manual and powered) and mobility scooter use
- Vehicle adaptations and driving tuition for people with specific mobility needs.
Information and personalised guidance on independent living aids and equipment
Who they can help
Cornwall Mobility can offer equipment solutions for people with needs connected to:
- reduced mobility
- reduced dexterity
- physical disability
Carers are welcome, and we they can support you to choose the best solutions for the person or people you care for. The equipment they sell is designed to safely support people’s independence, offering you peace of mind.
For solutions around sight loss and hearing loss, we recommend people visit iSight Cornwall, and Hearing Loss Cornwall.
For more information on items such as lifeline alarms, and motion/activity sensors, please see our information on TEC.
Visit our TEC page Next developments
Cornwall Mobility will also be working with Cornwall Council to develop the showroom as a TEC hub. They plan to showcase the best in TEC, supporting people to live independently for longer.
Contact Information
Address: North Buildings, Royal Cornwall Hospital, Truro, Cornwall, TR1 3LQ
Telephone: 01872 672318
Email: info@cornwallmobility.co.uk
Website: www.cornwallmobility.co.uk
The showroom is open Monday to Friday 9.00am until 5.00pm.
No appointment is needed. People are free to walk in, browse and get expert advice and guidance in choosing the right equipment.
Further independent living support options
Self-care empowers you to live independently. Giving you the confidence to remain in your own home and complete everyday tasks safely.
Use our Ask Sara online self-assessment tool. This gives you impartial advice about all types of equipment, to make daily living easier.
Home Solutions
Our housing teams provide home solutions for older people and people with disabilities. This includes housing support, advice, and assistance.
Tremorvah Industries
As of the 7 July 2025 Tremorvah Industries has closed.
If you have any questions or require assistance regarding stairlift or security enquiries, please contact Home Solutions at:
- Telephone: 01872 224707
- Email adaptationsteam@cornwall.gov.uk
- Website: www.cornwall.gov.uk/homesolutions
If you wish to purchase mobility equipment from the showroom, this is now being provided by Cornwall Mobility. Please contact them at:
- Telephone: 01872 672318
- Email: info@cornwallmobility.co.uk
- Website: www.cornwallmobility.co.uk