Help to stay living at home

Home care is the practical and supportive care that allows a person with support needs to stay in their own home. This is to improve their quality of life and make it possible for them to retain their independence.

People may need care at home if they are getting older, have a medical condition, recovering from a surgery or have a disability.

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Home Care can take the form of short regular drop-in visits from Care Workers employed by a Care Agency or shifts that provide support for longer periods.

Home care includes but is not limited to:

  • Personal Care such as help with bathing, using the toilet, washing your hair or getting dressed
  • Personal Care with domestic help – cleaning, laundry, meal preparation
  • Health care for medical or clinical aid in the home
  • Outreach

This support can be purchased by people needing this support privately using a direct payment. It can also be supported by the NHS or Local Authority who will commission the service on their behalf.

If you or someone you know is struggling with day to day activities at home, you can ask for a needs assessment.  This is a chance for us to look at your social care needs and work with you to identify support to help you to live independently. There is no charge for a needs assessment.

Our Extra help at home when you leave hospital factsheet sets out the support available for people who need extra help at home after leaving hospital.  There is also an easy read version of the factsheet.

Different specialised technology and equipment can be available for those people who are unable to physically cope with every day activities around the home. This may be due to a medical condition, hospital discharge or limited mobility.

Equipment can be purchased independently from mobility stores and centres. It may also be provided by an Occupational Therapist, District Nurse or Hospital practitioner after an assessment. 

If you have any technology or equipment around your home that is no longer required and needs to be collected please contact the Access Team on 0300 1234 131.

Sometimes called Lifeline or button alarm, Alfi (Assisted Living for Independence) is a Cornwall Council service with 24/7 monitoring from a locally based monitoring centre.

Whether you need help when feeling unwell, assistance after a fall or a lifesaving intervention – your family and friends can have peace of mind that 24/7 assistance is a button press away.

Find out more and how to apply on the Alfi lifeline service page.

The home solutions team can help you stay safe at home by:

  • helping with any adaptations you decide to have carried out in your home
  • advising on what financial support may be available to help with a house move or adapting your home
  • supporting you to find a more suitable property if a house move is deemed most appropriate to meet your needs

There is also a Handyperson Service which provides help with household maintenance and repairs for people in Cornwall who are over 60 or have a disability.

View the home solutions pages to find out more about the home solutions team and what they can help with.

The Short Term Enablement Planning Service (STEPS) supports people for a limited period of time after a health or social care crisis.  They provide temporary support when you’re returning home from hospital and are in need of extra support to get back to your normal life. STEPS workers are there to help you regain your confidence and abilities with tasks such as Personal care, Meal preparation and general mobility and will also assist with therapy exercises where you have been assessed as needing this type of support.

STEPS can only be accessed following an assessment, this may be through the hospital discharge team, a therapist who is working with you, another health care professional or through a referral to Education, Health and Social Care.  You, your GP or someone acting on your behalf can also make a referral.

You can contact the access team to arrange this on 0300 1234 131.

View the STEPS service leaflet or the STEPS page to find out more.

The CORCARE Team provide care for individuals who have ongoing care and support needs. Using a “Enablement” ethos, the team work with individuals to improve their independence.

CORCARE can help with:

  • Personal care including some health care needs such as medication support, catheter care etc.
  • Diet and nutrition including support with meal preparation
  • Exercises and mobility practice to regain confidence
  • Signposting to other community services, aids and assistive technologies that may improve your independence
  • Domestic Tasks and shopping (when part of a wider care package and where no alternative options are available)

Find out more about CORCARE.

You can also search Support in Cornwall to find independent care agencies that provide home support with personal care tasks. These include:

  • washing
  • dressing
  • using the toilet or
  • with housework

The website includes details of:

  • care homes
  • meals on wheels
  • voluntary and community groups
  • organisations
  • and more