Referral pathways


Referral Pathways available through the Cornwall Fire, Rescue and Community Safety Service

Our referral pathways allow us to put you in contact with relevant professionals and the voluntary and community sectors across Cornwall for extra support and advice.

Cornwall Fire, Rescue and Community Safety Service
Prevention team

Tel: 0800 3581 999
Email: fire@cornwall.gov.uk

Services available:

  • Hard of hearing
  • Vibrating pads and strobe lighting
  • Fire resistant bedding/nightware

DIAL Cornwall

Tel: 01736 759 500
Email: advice@dialcornwall.org.uk

Services:

  • Independant Living and equipment
  • Health and wellbeing
  • Social and leisure opportunities
  • Training, volunteering and employment
  • Rights and discrimination
  • Housing and home environment
  • Money and welfare entitlements

Cornwall Council Access Team

Tel: 0300 1234 131 opt 2
Email: accessteam.referral@cornwall.gov.uk

Services:

  • Assisted Living For Independence (ALFI) – telecare
  • Social isolation
  • Care services
  • Falls prevention equipment
  • Handy person scheme
  • Safeguarding
  • Self-neglect
  • Hoarding
  • Debt management
  • Sensory loss
  • Lifeline

Healthy Cornwall

Tel: 01209 615 600
Email: hps.admin@cornwall.gov.uk

Services:

  • Stopping smoking
  • Healthy weight
  • Getting active

Age UK

Tel: 01872 266383
Email: lee@ageukcornwall.org.uk

Services:

  • Social isolation
  • Information and advice

Community Energy Plus

Tel: 01872 245566
Freephone advice line: 0800 954 1956
Email: advice@cep.org.uk

Free services:

  • Independent energy advice
  • Tariff advice and switching
  • Advocacy support
  • Home visits
  • Grants for heating and Insulation
  • Energy debt assistance

We are with you

Contact: Find a drug and alcohol service near you

Services available:

  • Alcohol and drug advice

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