Contact CFRS

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


General Enquiries



  • General enquiries should be directed to:     0300 1234 232
  • For 24 hour Fire Safety Advice call free:       0800 3581 999
  • If you are planning a controlled burn call:   0203 162 2240


Keep in touch....


Cornwall Fire and Rescue Service Headquarters,
TR14 0EQ

Comments, compliments and complaints

We aim to provide a very high standard of service, and we hope you find us friendly, competent and accessible. We'd like to know when you feel you have received a good service or if you feel we could have done better.

What we agree to do

Cornwall Fire and Rescue Service operates the Feedback and complaints scheme.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

Your feedback is important to us

Help us improve our service

Give feedback about your experience