Emergencies
General Enquiries
Online:
Telephone:
General enquiries should be directed to: 0300 1234 232
For 24 hour Fire Safety Advice call free: 0800 3581 999
If you are planning a controlled burn call: 0203 162 2240
Email:
Keep in touch....
Address:
Cornwall Fire and Rescue Service Headquarters,
Tolvaddon,
Camborne,
TR14 0EQ
Media Enquiries
The Cornwall Council communications team should be your first port of call for all media enquiries.
Main contact phone number: 0300 123 4100
Email: mediarelations@cornwall.gov.uk
Comments, compliments and complaints
We have a set of standards that outline the service that you can expect from us: our Customer Service Promise.
We aim to provide our customers with good services, but sometimes things go wrong. When this happens, we want you to tell us so that we can try and put things right.
Find out more about the Feedback and complaints scheme.