How to sign up to receive your Council Tax bill by email
You'll need to either sign into your online account, or you'll need to sign up for an online account if you don't already have one.
Once you're signed into your account:
- Click My Services
- Click Show Details
- Click E-billing
- Confirm that you have read the terms and conditions
- Enter your email address and select Email with link
- Verify your email. If it appears that you've not received an email, remember to check your junk folder
Receiving your ebills
Once your bill has been issued, we’ll send you an email advising you that an electronic copy of your bill is available for you to view using the link included with the email, by logging into your account.
You’ll be able to view any changes to your account straight away. Please note that any recovery documents such as reminders and summonses will still be sent through the post.
Changing your ebilling account
If you want to change your email address:
- Click My Services
- Click Show Details
- Click Amend your paperless billing subscription
- Enter your new email address
- Confirm that you have read the term and conditions
Print your bill
If you need a paper copy of your bill:
- Click on the middle tab ‘My Services’
- Scroll down to the Council tax box and click on ‘Show Details’
- Scroll down the page and click the ‘Correspondence’ tab
- You will see a table with your bills with dates, click ‘View’ (to see your bill)
- Your printer options should then become available for you to print a PDF version of your bill to the printer of your choice.
Need help?
Most issues can be resolved online, it's the quickest and most convenient way to get help.
Use our contact us form- Council Tax
- Most queries about Council Tax can be dealt with online. If you cannot see what you are looking for on our web pages please use our online form to contact us. Using the form ensures we have all the details we need to answer your query.
Phone lines open at 10am on Wednesdays, 9am on Monday,Tuesday,Thursday, and Friday and close at 6pm. - 0300 1234 171