Sign up to view your
details and council tax bills online
When you register for an online council tax account you’ll be asked for the following:
- Your email address
- a username
- a password and
- a security question (which you’ll use if you forget your password)
Then you need to add in the Services you want to view:
- Council Tax
- Housing Benefits
- Landlord
- Business Rates
We will send an email to your registered email address with a link for you to click on. This is to verify it is your email address.
You will be asked for your account reference, the surname of the account holder and your postcode to sign up.
You’re then taken to the e-billing sign up screens. Once you have registered for ebilling you’ll be asked again to verify your email address via a link that is sent to your registered email address.
Information you can view online
For Council Tax accounts, you can view Council Tax bands and yearly charges.
For Business Rates accounts, you can view rateable values, yearly charges, calculation details and the rateable history.
You will also be able to view:
- The liable name(s)
- Payment method
- View your yearly charge
- View a breakdown of amounts due
- View a breakdown of payments received
- Apply for a discount or exemption
- Make a payment online
- Sign up or amend direct debit details
- View most correspondence sent to you
- Sign up or amend your ebilling
Once you’ve signed in, you will be able to view your Council Tax details from the ‘My Services’ page, including your address details, account balance, and the last payment received against your account.
Choose ‘Show Details’ to see a full summary of your Council Tax account.
What you can’t view online
Where an account holds two or more liable people with different correspondence addresses you will not be able to view correspondence. You will still be able to view the summary details of the account.
Signing out of your account
You can sign out of your account from the options held under your username, which appears on the top right hand side of each page.
Need help?
Most issues can be resolved online, it's the quickest and most convenient way to get help.
Use our contact us form- Council Tax
- Most queries about Council Tax can be dealt with online. If you cannot see what you are looking for on our web pages please use our online form to contact us. Using the form ensures we have all the details we need to answer your query.
- 0300 1234 171