We want to support our customers and recognise that at times, it can be difficult for you to pay your bills. Sometimes you may require support from us or an advice agency.
The following guidance may help you with your council tax arrears:
- sign up to pay by direct debit – it’s the easiest way to pay and you can choose to pay between 10 or 12 months
- claim Council Tax Support if you are on a low income
- see if you qualify to get money off your council tax bill
- if you are really struggling to pay because of financial hardship
If you're in debt or having money problems and finding it hard to cope, it's important to deal with the problem straight away. The longer you ignore the problem, the worse the situation becomes.
Many organisations offer free and confidential help on money matters. Always seek this sort of free, independent advice before you pay for a commercial service.