Below you will find our latest service updates regarding Storm Austen.
Get more advice and support from our storm hub
Latest updates:
We'll post live updates here as we get them.
UPDATE: 11.20AM Monday, October 26
Flood alerts issued along Cornwall coast
The Environment Agency has issued flood alerts for parts of the Cornwall coast, meaning flooding is possible.
The alerts cover the following areas:
South Cornwall coast from Lizard Point to Gribbin Head, excluding the Tidal Fal Estuary.
South Cornwall coast from Land’s End to Lizard Point.
South Cornwall coast from Gribbin Head to Rame Head.
Tidal Fal Estuary.
Upper River Tamar.
North Cornwall coast from The Rumps to Hartland Point.
People living in or visiting these coastal areas should be aware of the risk of flooding and take care, particularly around beaches, coastal paths, sea fronts and other exposed locations.
Please stay away from waves breaking over sea fronts and coastal defences, and avoid walking or driving through floodwater.
If you live in a flood risk area, take steps to protect your property and be prepared to act if conditions change.
You can check the latest information and view the areas covered by the alerts on the Environment Agency’s flood alerts and warnings website.
UPDATE: 09.40AM Monday, October 26
Yellow weather warning for wind
The Met Office has issued a yellow weather warning for wind affecting Cornwall from 6pm on Monday, October 26 until 3am on Tuesday, October 27.
Strong winds may cause disruption during Monday evening and the early hours of Tuesday. Some coastal routes, sea fronts and coastal communities could be affected by spray and large waves.
Road, rail, air and ferry travel may also be disrupted, with delays possible on bus and train services. High-sided vehicles could face delays on exposed routes and bridges, and some power cuts and other service disruption are possible.
Please take extra care during the warning period. If you are travelling, check road conditions and public transport timetables before setting off, and consider changing your plans if necessary. Keep away from exposed coastal areas where large waves may pose a risk, and look out for neighbours or others who may need extra support.
For the latest information, check the Met Office weather warnings.
UPDATE: 10.07AM Sunday, October 25
National Grid warm spaces open on Sunday
A number of warm spaces and community hubs will be open across Cornwall on Sunday to support residents affected by power cuts following the recent severe weather.
There are currently 13 power cut incidents affecting 455 people in Cornwall. This is a significant improvement on yesterday, and National Grid is working hard to reconnect those who remain without power as quickly and safely as possible.
Residents can visit the locations below during their listed opening hours.
Warm spaces open on Sunday
Marazion
Marazion Church, Fore Street, Marazion TR17 0AD. Open until 4pm.
Falmouth
Pendennis Community Centre, TR11 4NG - 9am to 1pm.
Princess Pavilion, TR11 4AR - 10am to 4pm.
Camborne
Centenary Methodist Church, TR14 8HS - 10am to 12 noon.
Launceston
The Gateway Centre, Gateway 2 New Life, Madford Lane, Launceston, PL15 9TR - 9am to 1pm.
Callington
Callington Methodist Church, PL17 7JJ - 10am to 12 noon.
Portscatho
Portscatho United Church Welcome Space, TR2 5HN - 9am to 5pm.
Porthleven
Porthleven Methodist Church, TR13 9HL - 9am to 5pm.
Penzance
Penzance Salvation Army, Queen Street, Penzance, TR18 4BH - 10.30am to 1pm.
St Buryan, Penzance, TR19 6BA - 9am to 5pm.
Nancegollan
Nancegollan Village Hall, The Green, Nancegollan, Helston, TR13 0AJ - 9am to 11.30am. Tea and coffee are available, and residents can charge their mobile phones.
These warm spaces offer residents somewhere to go while power cuts continue. If you are still without electricity, please report a power cut by calling 105, which is free and available 24-hours a day.
You can also check the National Grid power cut map for information about affected areas and estimated restoration times where available.
UPDATE: 9.58AM Sunday, October 25
Narrowcliff in Newquay has reopened
Narrowcliff in Newquay has now reopened following the closure caused by storm damage at the Cliff Edge development.
Thank you for your patience while the closure was in place.
UPDATE: 4.02PM Saturday, October 24
Flood alerts issued for the South Cornwall coast
The Environment Agency has issued several flood alerts for Cornwall, meaning flooding is possible.
The alerts cover the following areas:
South Cornwall coast from Gribbin Head to Rame Head.
South Cornwall coast from Lizard Point to Gribbin Head, excluding the Tidal Fal Estuary.
Upper River Tamar
North Cornwall coast from The Rumps to Hartland Point
People living in or visiting these coastal areas should be aware of the risk of flooding. If you live in a flood risk area, take steps now to protect your property. Please take care around coastal paths, beaches and other exposed areas.
Avoid walking or driving through floodwater, and stay away from waves breaking over sea fronts, promenades and coastal defences.
You can check the latest information and view the areas covered by the alerts on the Environment Agency’s flood alerts and warnings website.
For advice about flooding, contact Floodline on 0345 988 1188, available 24-hours a day.
UPDATE: 1.59PM Saturday, October 24
A39 Melvill Road, Falmouth now open
The A39 at Melvill Road has now reopened following the removal of the fallen tree.
UPDATE: 11.11AM Saturday, October 24
Power cuts - How to report one and check for updates
If your electricity supply goes off, call 105 or 0800 6783 105 to report a power cut. Both numbers are free to call and available 24-hours a day.
You can call 105 from a mobile or landline, even if you don’t know who your electricity network operator is.
You can also use the National Grid power cut map to check for information about power cuts in your area.
The map shows affected areas, the number of properties without power and estimated restoration times where this information is available.
UPDATE: 10.28AM Saturday, October 24
Storm Boelo update - weather warning, power cuts and road closures
The Met Office has issued a yellow weather warning for rain today, Saturday, from 11am to 11pm. Heavy rain associated with Storm Boelo is expected to bring a high likelihood of moderate impacts from surface water flooding in places.
Power cuts and support
There are currently 41 power cut incidents affecting just under 3,500 customers. Anyone experiencing a power cut can report it by calling 105, available 24-hours a day. The National Grid power cut map provides details of affected areas and estimated restoration times.
National Grid has also confirmed that several warm spaces and community hubs are open today to support people affected by power cuts:
Pendennis Community Centre, Falmouth: Open until 1pm.
Princess Pavilion, Falmouth: Open until 4pm.
Penryn Rugby Club - Tea, coffee and phone charging facilities are available until 8pm.
Redruth Library, Redruth. Open until 1pm.
The Memorial Hall in the Wesley Buildings. TR15 2EG. Coffee morning. Open until 12pm.
Penryn Cricket Club: A food van is serving food from 11am until 3pm.
Truro food van, County Hall car park, Truro. TR1 3AY. Serving food now.
Sanders Fish and Chips, Hayle, TR274AP. Open 4.30pm until 8.30pm.
Road closures
Two significant road closures remain in place. The A39 at Melvill Road is closed following a large tree falling onto vehicles. Highways crews are on site and hope to clear the obstruction around lunchtime.
Narrowcliff in Newquay remains closed following storm damage at the Cliff Edge development, on the advice of Devon and Cornwall Police and Cornwall Council Building Control.
Please take extra care as heavy rain arrives and avoid floodwater and closed roads.
UPDATE: 05.27PM Friday, October 23
A39 at Playing Place now open
A39 Playing Place to Arch Hill - Road now cleared and open.
UPDATE: 05.00PM Friday, October 23
Some waste and recycling collections affected by Storm Austen
Storm Austen has prevented our waste and recycling crews from collecting from 91 properties across Hayle, St Ives, Perranarworthal, Mylor, Carnmenellis, Two Waters Foot, Ley, Upton Cross and Tremar.
Our crews will return to these areas tomorrow and resume collections from 7am.
Thank you for your patience while our teams catch up with the affected collections.
UPDATE: 04.49PM Friday, October 23
Narrowcliff in Newquay closed due to storm damage
Narrowcliff in Newquay is closed following storm damage to the Cliff Edge development, where loose cladding has created a safety risk.
Those responsible for the site are arranging specialist access equipment to remove the loose material. However, the current weather conditions mean the work cannot be carried out safely in high winds, and it is unlikely to take place before Monday.
The road will remain closed until the area can be made safe. Cornwall Council is putting a signed diversion in place.
UPDATE: 03.58PM Friday, October 23
Storm response update - Almost 400 reports received
Our teams have been working hard to respond to the impacts of Storm Austen, with almost 400 reports received in total.
More than 300 reports have now been attended to and completed, with the remaining reports either being actively worked on or assessed as non-urgent.
We’re continuing to prioritise the most significant issues, with three locations still requiring attention:
A39 Playing Place to Arch Hill - This section remains affected, but we expect it to be clear by 4.30pm today.
A39 Melvill Road, Falmouth - This road remains closed due to a large tree resting on vehicles.
A394 Retanna - This road remains closed due to live power lines. National Grid is leading the response at this location.
Thank you for your patience while our teams continue working to resolve these issues and make the roads safe. We’ll continue to prioritise the remaining reports and deal with any urgent issues as quickly as possible.
UPDATE: 12.46PM Friday, October 23
Warm spaces and community hubs open during power cuts
National Grid has confirmed that several warm spaces and community hubs are open today to support customers affected by power cuts.
The following locations are available:
Pendennis Community Centre, Falmouth. Open until 1pm, then from 5.45pm to 8.30pm.
Mullion Village Hall, Mullion. Open from 12.30pm to 5pm.
Redruth Library. Open until 5pm. Phone charging is available, but hot drinks are not.
Princess Pavilion, Falmouth. Open until 5pm.
St Buryan Church, near Penzance. Open from 8.30am to 5pm.
St Tudy Village Hall, St Tudy. Open from 2.30pm to 4.30pm.
Food from HM Catering is available at Penryn Rugby Club from 3.45pm.
These locations offer places for people affected by power cuts to access support during the day.
Please continue to follow updates from National Grid about power restoration.
UPDATE: 12.31PM Friday, October 23
Waste and recycling collections and household waste recycling centres
Waste and recycling collections are continuing as normal today, although all areas are likely to receive their collections later than usual due to the impact of Storm Austen.
If crews are unable to access roads because they are blocked, we will provide a further update later today.
All Household Waste and Recycling Centres are open today. However, reuse shops are closed.
Thank you for your patience while our teams continue to work through the disruption.
UPDATE: 12.17PM Friday, October 23
Road closures on the A394 near Helston and the A30, Bodmin
The A394 is currently closed at Retanna, near Helston, due to fallen live power cables.
The A30 eastbound is also closed at Bodmin due to a lorry on its side. This closure is being managed by the National Highways Agency, rather than Cornwall Council.
Please avoid both areas, follow diversion routes and take extra care if travelling.
UPDATE: 10.46AM Friday, October 23
Highways teams continue to respond to Storm Austen incidents
Around 250 emergency issues have been reported to our highways teams during Storm Austen, with more than 150 relating to fallen trees. Most of the remaining reports involve flooding.
Several major roads have been closed during the storm, but most have now reopened. Crews are continuing to work through the remaining incidents in priority order, focusing on keeping roads safe and reopening routes as soon as conditions allow.
The most significant current closures are:
A39 Playing Place to Arch Hill - likely to remain closed for several hours.
B3254 at Sandplace, Looe - ROAD NOW OPEN.
There are also several smaller road closures, with crews working to deal with these as quickly and safely as possible.
Please take extra care when travelling, avoid closed roads and follow diversion signs. Check for updates before setting out, as conditions and road closures may change.
UPDATE: 09.20AM Friday, October 23
Highway incidents and road closures
Our teams are currently responding to around 100 highway incidents across Cornwall, with most involving fallen trees and branches. Teams are also dealing with flooding, debris on roads and utility-related issues, and further reports continue to come in.
There are currently around nine road closures or locations requiring closures. The most significant incidents involve large fallen trees that need specialist equipment or support from utility companies before they can be cleared safely.
Locations affected include:
A30, Heamoor to Treneere Roundabout
Lelant Downs
Tubbon Hill, between Plean Cross and Stithians
Melvill Road, Falmouth
Arch Hill, Playing Place - large tree down. Closure likely to last for several hours.
Bodmin Road, St Austell
Biscovey Road, near Par Moor
B3254, Sandplace Hill, Looe
The A394 between Longrock and Newtown Roundabout has now been cleared and reopened.
Please take extra care if you must travel, avoid affected areas where possible and follow any diversion routes.
UPDATE: 08.57AM Friday, October 23
Strong winds are expected to continue into the weekend, so please remain alert to potential dangers. Wet and windy conditions can increase the risk of unstable structures, loose materials and debris falling.
Keep your distance from anything that looks unsafe and report dangerous structures to Cornwall Council.
Find out how to report a concern.
Report a fallen tree or overhanging branch via our website.
UPDATE: 08.32AM Friday, October 23
Power cuts across Cornwall
There are currently 21 power cut incidents affecting 9,251 properties across Cornwall following Storm Austen.
You can check whether your property is affected and view the latest updates using the National Grid postcode checker.
If your power goes off, you can report it at any time by calling 105.
Road closures
The main road closures currently reported are:
A39 Allen Valley
A374 Antony–Torpoint
B3254 at Sandplace, Looe
A389 at Little Petherick
Airport Road, Carnanton
A39 between Playing Place and Arch Hill
B3298 through Tregullow Woods, between Scorrier and St Day
UPDATE: 07.03AM Friday, October 23
Road closures across Cornwall
Storm Austen has caused several road closures across Cornwall due to fallen trees and flooding.
The A30 eastbound near Avers Roundabout is closed by police following an incident involving a lorry that has overturned.
The A374 at Polbathic is closed because of a fallen tree near the boatyard, blocking access from Torpoint. Diversions are available via St Germans and the A38 - ROAD NOW CLEARED.
The A39 between Playing Place and Truro is also closed following reports of a large fallen tree.
Bodmin Road in St Austell is closed due to flooding, with the closure put in place by Devon and Cornwall Police.
Bickland Hill, Falmouth, on the road towards Budock Water, is also closed due to a fallen tree.
We’re aware of further reports of road incidents. Please take extra care, avoid affected areas and follow police instructions and diversion routes where available.
Power cuts across Cornwall
There are currently 15 power cut incidents affecting 6,980 properties across Cornwall. Of these, 2,241 are registered on the Priority Services Register.
If your power goes off, you can report it 24 hours a day by calling 105 or 0800 6783 105. If you’re deaf or hard of hearing, dial 18001 before either number to use Text Relay.
For advice on preparing for power cuts and to check outages in your area, visit the National Grid website
School closures and late openings
Multiple schools across Cornwall have confirmed closures or late openings today due to Storm Austen.
Parents and carers should check messages from their child’s school or its website before travelling, as arrangements may change.
The latest confirmed closures and opening arrangements are listed on our website.
Reports of fallen trees
There are reports of multiple trees down across Cornwall following Storm Austen, causing disruption on roads.
Please take care when travelling and avoid fallen trees or damaged branches. Do not attempt to move trees yourself if it could put you at risk.
You can report a fallen tree on a road online using our website.
Tamar Crossings disruption
Storm Austen is affecting the Tamar Crossings, with the bridge operating with its middle lane closed.
The ferry service is also reduced to one ferry.
UPDATE 15.16PM Thursday, October 22
Some schools have confirmed late openings or closures for Friday, October 23 due to Storm Austen.
Parents and carers should check messages from their child’s school or its website for the latest information before travelling.
We’ll continue to update our school closures webpage as further arrangements are confirmed.
UPDATE 13.00PM Thursday, October 22
Ahead of storm Austen arriving it's a good idea to prepare some key essentials. Take a look at our storm preparation advice.