Hackney carriage taxi licence

Please read our information on how we are supporting residents and businesses, as well as information on affected services.

Taxis can only operate in a particular zone. The zones within Cornwall reflect the boundaries of the previous district and borough councils within Cornwall.

This will not change unless Cornwall Council decides to amalgamate the zones, this is subject to consultation. 

Due to zones being created each zone still has its own policies and procedures in place for taxis. For example, three of the zones limit numerically the number of taxi vehicles. However, licensed vehicles in each zone must adhere to the same vehicle specifications and conditions of licence. 

There are six hackney carriage zones in Cornwall. All of which have individual tariffs which set out the maximum fees which can be charged. View hackney carriage zone tariffs.

To licence a hackney carriage, two licences are required. Each vehicle must have:

Cornwall Council requires vehicles to meet certain specifications and conditions before they are licensed. Vehicles are also required to be tested at one of the Council's approved garages.

There are separate conditions for hackney carriage vehicles and separate conditions for private hire vehicles.  

If you are unsure whether your vehicle will meet will meet the specifications and conditions, please contact Licensing Services. 

How to apply for a licence

Apply for a Hackney Carriage taxi licence

Before you apply, we recommend that you contact the licensing office in the area you plan to work, to ensure that you receive the correct advice.  

View the current list of taxi licence fees.

Restricted Taxi Zones

Three of the taxi zones in Cornwall have a limit on the number of hackney carriage vehicles that can operate within the zone. The Council assesses the limits on these zones and whether there is a need for more taxis. These assessments are called unmet demand surveys. 

You can view the latest unmet demand surveys for the three restricted zones by following the links below.

Taxi and Private Hire Forums

The Licensing Service holds Taxi and Private Hire Forums across Cornwall (current scheduled dates of forums are shown below).

  • Drivers,
  • proprietors
  • and operators

are encouraged to attend the forums to ensure that they are kept up to date with any changes in taxi licensing as well as providing an opportunity for the trade to raise any issues.

Further forums will be held across Cornwall in the future and these will be published once dates and venues are confirmed.

Please ensure you contact the relevant officer shown to confirm a place at the forum and let us know if you have any items to be included on the agenda.

View the current hackney carriage vehicle register

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