Please note the information below is subject to change due to Covid-19. Please refer to our Covid-19 Update page for the most up to date information.
All offices are open by appointment only, to make an appointment please telephone the Registration Information Service on 0300 1234 181. Lines are open Monday to Friday from 8:30am to 6pm.
Monday, Wednesday and Thursday 9.20am to 12.40pm
Tuesday and Friday from 9.20am to 12.40pm and 1.40pm to 4.40pm
Our newly refurbished St Austell Ceremony Room in Polkyth House is currently set to meet with COVID-19 restrictions.
Within this ceremony room you may invite up to 72 guests, which must include your witnesses and any photographer or videographer.
Biodegradable confetti may be thrown once outside of the building.
St Austell also has an 'outstation' at Newquay. The Newquay office does not have a ceremony room and only deals with the registration of births, deaths and notice of marriage.
For more information on booking a ceremony please see our Weddings in Cornwall page.
Two disabled parking spaces are available close to Polkyth House but they are pay and display. There is wheelchair access via a slope suitable for most wheelchairs. However, if there are any difficulties an alternative entrance can be used and staff will assist. A disabled toilet is available.
There is a large pay and display car park just outside the building. There are spaces signed for Register Office use, but all are pay and display. Alternatively there is Polkyth pay and display car park.
Most issues can be resolved online, it's the quickest and most convenient way to get help.