Please note the information below is subject to change due to Covid-19. Please refer to our Covid-19 Update page for the most up to date information.
All offices are open by appointment only, to make an appointment please telephone the Registration Information Service on 0300 1234 181. Lines are open 9am to 6pm Mon, Tue, Thu and Fri, and 10am to 6pm on Wednesday.
Monday to Friday from 9.20am to 12.40pm and 1.40pm to 4.40pm
Our Penzance Ceremony Room in St John's Hall is currently set to meet with COVID-19 restrictions.
Within this ceremony room you may invite up to 28 guests, which must include your witnesses and any photographer or videographer.
Biodegradable confetti may be thrown once outside the building.
Please note that only access support dogs are admitted into this building.
For more information on booking a ceremony please see our Weddings in Cornwall page.
Disabled access is located through the main entrance on the ground floor which has automatic doors. It is accessible for wheelchair users.
The nearest car park is Penalverne car park (next to St John’s Hall). Other options nearby are Clarence Street car park and Park Corner car park.
Most issues can be resolved online, it's the quickest and most convenient way to get help.