Helping Cornwall residents with rising heating oil costs
Cornwall Council is offering financial support to households struggling with increasing heating oil costs. Through the Crisis and Resilience Fund (CRF), eligible residents can receive support to help with essential energy expenses.
Automatic additional payment for existing recipients
If you successfully applied for and received a £300 Heating Oil Payment on or before 30 September 2026, you do not need to apply again. An additional £300 payment will be made automatically to the same bank account used for your previous payment. Payments are expected to be issued during October 2026.
If your bank account details have changed since you received your original payment, please contact us on 0300 1234 121 as soon as possible.
Who can receive the payment?
You may qualify for this support if you meet one of the following criteria:
You receive Council Tax Support (CTS). Households currently in receipt of Council Tax Support for their main residence are eligible.
You are exempt from Council Tax due to Severe Mental Impairment (SMI). If your property is exempt from Council Tax because all residents are registered as severely mentally impaired, you can also receive the payment.
How much will I receive?
New applications approved from 01 October 2026 onwards will receive a single payment of £300.
Customers who received a Heating Oil Payment on or before September 2026 will automatically receive an additional £300 payment and do not need to apply again.
How to apply
If you have not previously received a Heating Oil Payment, and you meet the eligibility criteria above, you can apply using the online application form.
What if I don't meet these rules but I'm in crisis?
If you don't get Council Tax Support or an SMI exemption, you may still get some help.
If you are in crisis - or at risk of falling into crisis - due to the rising cost of heating oil or alternative fuels, you can apply through our main Crisis and Resilience Fund Support Scheme, which helps households facing urgent financial difficulty.