Tri-Service Safety Officer

The Tri-Service Safety Officer (TSSO) is an innovative and flexible role. It combines Police, Ambulance and Fire and Rescue Services.

The Tri-Service Safety Officers (TSSO) purpose is to provide early intervention and prevention.
The role provides an operational response (Fire and Ambulance only) through collaborative working between:

The role is an innovative approach to resolving community safety matters. The role targets and aligns with the service's priorities of:

  • protection
  • prevention
  • response

This includes:

  • challenging and tackling anti-social behaviour
  • building sustainable and strong working relationships with partner agencies.

The Officers respond to:

  • 999 emergency calls for CFRS and SWASFT
  • deal with ‘non-immediate’ DCP community safety matters
  • complete multi-agency home safety visits
  • resolve complex neighbourhood policing issues
  • work with the local Anti-Social Behaviour caseworker to manage cases within the local community
  • work within the Police Neighbourhood Team
  • assist with completing neighbourhood enquiries (non emergency 101 calls made to police).

Enquiries help the TSSO to identify more areas of concern together. This includes:

  • fire safety
  • safeguarding
  • anti-social behaviour
  • protection matters
  • youth intervention
  • health, safety and wellbeing

The role provides opportunities for an officer to:

  • reduce the risks
  • assist with making agency referrals 
  • arranging multi-agency meetings

The TSSO role is to complement and assist the existing emergency services resource. It aims to reduce demand and release resources to complete other priorities.

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Latest news

On 1 March 2021 we welcomed seven new officers to the existing team of Tri-Service Safety Officers (TSSO) working across Cornwall.

This uplift in officers sees three new locations benefitting from the role, covering the following locations:

New Locations:

  • Helston
  • Callington
  • Torpoint

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