Tri-service officer

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The Tri-Service Safety Officer (TSSO) is an innovative and flexible role which combines Police, Ambulance and Fire and Rescue Services.

The Tri-Service Safety Officers (TSSO) purpose is to provide early intervention and prevention.
The role provides an operational response (Fire and Ambulance only) through collaborative working between:

The role is an innovative approach to resolving community safety matters. The role targets and aligns with the service's priorities of:

  • protection
  • prevention
  • response

This includes challenging and tackling anti-social behaviour.

The ‘TSSO’ role builds sustainable and strong working relationships with partner agencies.
The role works within the Police Neighbourhood Team. It assists with completing neighbourhood enquiries (non emergency 101 calls made to police).

Enquiries help the TSSO to identify more areas of concern together. This includes:

  • fire safety
  • safeguarding
  • anti-social behaviour
  • protection matters
  • youth intervention
  • health, safety and wellbeing

This provides opportunities for an officer to reduce the risks or assist with making agency referrals and arranging multi-agency meetings. The TSSO role is to complement and assist the existing emergency services resource. It aims to reduce demand and release resources to complete other priorities.

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