Organisational Performance

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


The Council Performance Report (CPR) demonstrates how the Council is performing.  This is against the agreed measures of success which are stated in the Business Plan. The CPR is reviewed by Cabinet every quarter.

The four key areas reported on are:

  • Key Performance Indicators (KPI)
    Strategic performance indicators (with KPI explanations). These show how the Council is performing against the business priorities. 
  • Strategic Projects
    Summaries on the progress of strategic projects at a moment in time.
  • Finance
    Details of our financial position at the end of each quarter including progress against the Medium Term Financial Plan.
  • Strategic Risks
    Information about the position of the Council's strategic risks. (These are high level long-term exposures). Also includes any mitigating actions.

In Quarter 2 2020/21 the Council Performance Report changed format. It changed from a pdf document to an interactive performance dashboard.  Including relevant appendices. This was done to enhance the transparency of our performance reporting.

2020/21 reports

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