If you rent your home from a social landlord (like a housing association), and something is wrong with your home, here’s what to do:  Ask for a repair first If something in your home is broken or not working (like heating, windows, or plumbing), you need to tell your landlord first....Here are some examples:  Cornwall Housing LiveWest Ocean Housing Sanctuary Housing Coastline Housing Guinness Partnership Mears Cornwall Rural Housing Association Hastoe Housing Westward Housing Group Still not fixed?...Contact the Housing Ombudsman If nothing else works, you can contact the Housing Ombudsman.

https://www.cornwall.gov.uk/housing/private-housing/complaints-about-housing-conditions/tenants-of-registered-providers-social-housing-providers/

Last updated: 08/01/2026 09:20:13

There is unprecedented pressure on housing in Cornwall....You can also email positiveplanning@cornwall.gov.uk if you have a question about a planning condition on an annexe.Private Sector Leasing (PSL)Cornwall Council's Private Sector Leasing scheme offers private landlords the opportunity to lease their self-contained properties for up to 5 years to provide temporary accommodation for individuals and families in housing need. ...The Council:pays rent monthly in advance in line with the Local Housing Allowance (LHA) for the area, andguarantees rental income even during void periods or tenant arrears.The Council manages the property and tenancies throughout the lease, with no letting or management fees, and returns the property in good condition (excluding fair wear and tear).Find out more at:Private Sector Leasing SchemePrivate Letting ServiceOur private letting service helps private landlords let their property smoothly and quickly. 

https://www.cornwall.gov.uk/housing/how-property-owners-can-help-with-housing/

Last updated: 19/08/2026 10:23:27

If you claim Housing Benefit any capital and/or savings could have an impact on the amount you receive.

https://www.cornwall.gov.uk/benefits-and-support/housing-benefit/how-savings-and-capital-affects-housing-benefit/

Last updated: 01/04/2026 06:00:09

We have responsibility for ensuring minimum standards are achieved in private rented housing.Through our work we aim to ensure that all housing within the private sector is: in a good state of repairdecentsafe for the occupants to live inFollow our step by step guide to try and help resolve the problems with your accommodation....For advice on what you can do to resolve common problems such as damp and mould please use these links:Fire SafetyDamp and mouldPrivate Water SuppliesMundic BlockGas Safety and Carbon MonoxideElectrical SafetySlips, Trips and FallsHeatingExcess heatTenants of Registered Providers (Social Housing)Information for landlordsWe recognise that sometimes poor conditions can be caused by a combination of:defects within the propertytenant behaviourFor this reason we would like you to have access to the same resources as your tenants....If this is the case you  please send your response to us.Do you rent through a registered housing provider?

https://www.cornwall.gov.uk/housing/private-housing/complaints-about-housing-conditions/

Last updated: 17/07/2026 14:03:33

You can pay a Housing Benefit overpayment in many ways, including online, direct debit, by phone, or at a Paypoint facility....If you are a landlord and you have other tenants in receipt of Housing Benefit being paid directly to you we can recover the overpayment from the future benefit payments of any other tenant(s).

https://www.cornwall.gov.uk/benefits-and-support/housing-benefit/housing-benefit-overpayments/repay-a-housing-benefit-overpayment/

Last updated: 08/11/2023 11:55:11

Affordable housing for local people Creating affordable homes for local people is one of our highest priorities....Whether you rent or buy, we are committed to ensuring that Cornwall's housing market meets the needs of its communities, and remains accessible to local people....Affordable housing is available to eligible households whose needs are not being met by the open market and includes: social rented affordable rented intermediate housing (discounted market sale/shared ownership) It can be a new-build property, or a private sector property purchased for use as an affordable home.

https://www.cornwall.gov.uk/housing/affordable-housing/types-of-affordable-housing/

Last updated: 27/02/2024 09:06:29

Cornwall Housing, part of Corserv, is a Cornwall Council company. ...Therefore please use the following link which will take you to the relevant website for Cornwall Housing.

https://www.cornwall.gov.uk/the-council-and-democracy/data-protection-and-freedom-of-information/freedom-of-information-advice/freedom-of-information-responses/corserv-and-the-corserv-group-including-cormac-cornwall-housing/

Last updated: 17/08/2021 12:37:08

Housing options Housing options offers free advice and assistance for landlords, tenants and owner occupiers across Cornwall on a wide range of housing issues....Housing options Threatened with homelessness If you are threatened with homelessness find out what help and support there is Threatened with homelessness Homeless or at risk If we cannot help you prevent becoming homeless, the Council may provide temporary accommodation for some households until they find alternative accommodation....Young people at risk of homelessness Advance Housing Cornwall Provides housing, support, and other community-related services, specialising in supporting people with learning difficulties and mental health conditions Coastline Housing An independent, not-for-profit housing and association providing homes and services in Cornwall Harbour Housing A charity that provides supported accommodation and services to help people who are homeless or at risk of homelessness in Cornwall Housing Justice A national charity that supports night shelters and other services for homeless people, working with churches, faith, and community groups Ocean Housing An independent, not-for-profit housing association providing homes and services in Cornwall Shelter Provides advice, support, and legal services for people facing housing issues or homelessness St Petrocs Works to end homelessness in Cornwall by providing advice, support, accommodation, and training

https://www.cornwall.gov.uk/people-and-communities/do-you-need-a-helping-hand/i-could-lose-my-home/

Last updated: 23/10/2025 13:42:25

We can sometimes pay Housing Benefit on both your old and your new rented home....There are only some circumstances which allow us to consider paying Housing Benefit on two properties at the same time. ...If either you or your partner is a student or on a training course and you receive Housing Benefit. 

https://www.cornwall.gov.uk/benefits-and-support/housing-benefit/housing-benefit-on-two-homes/

Last updated: 08/11/2023 12:05:39

Universal Credit is now replacing Housing Benefit for working age people in Cornwall....Please check whether you are eligible to receive; Universal Credit  or Housing Benefit Online benefits calculator You can use our online calculator to check whether you’re entitled to housing benefit or council tax support....From 6 April 2017 the Housing Benefit applicable amount is usually restricted to a maximum of two children.  

https://www.cornwall.gov.uk/benefits-and-support/how-we-calculate-council-tax-support-and-housing-benefit/

Last updated: 27/05/2026 14:34:50