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Report a problem with a road or pavement

If you need to report something that is causing an immediate danger or is an emergency please call 0300 1234 222. To let us know about a problem you have found with a road or pavement, please use the forms below. We will not accept reports made via a third party system or organisation. Track the progress of something you have reported Electrical problem Report a problem with: a street light illuminated street signs and .....

Last updated: 30/07/2025 13:10:01


Parenting Programmes - to support children aged 4 to 11 years

Parenting programmes are workshops and/or groups that support you with some of the challenges of being a parent. Parents tell us that they learn a great deal from each other and enjoy the support that a group provides. We offer a selection of free workshops, whatever the age or needs of your child. Understanding your Child (Togetherness - Solihull Approach) – Ages 4 to 11 Join us for a free 20-hour workshop (10 weekly 2.....

Last updated: 27/11/2025 16:24:13


Noise

Noise nuisance Noise is one of the statutory nuisances that can be investigated by the Council. Find out more about statutory nuisances We can investigate certain types of noise nuisance. The source of the noise must be coming from premises (including land), such as a neighbouring residential property, or commercial business. We can also investigate noise that is emitted from or caused by a vehicle, machinery or equipment.....

Last updated: 20/10/2025 14:17:14


Stray dogs

We often receive reports that someone has found and contained a stray dog. When we do, we will normally make arrangements for a Dog Welfare and Enforcement Officer to collect the dog within normal working hours. Evenings (up to 10pm) and at weekends we send a contractor out to collect the dog. However during peak times this may not be possible and you may be requested to look after the dog until the next working day. Outs.....

Last updated: 21/01/2026 16:56:43


CFRS privacy notices

We are updating our Privacy Notice to reflect the changes we have made. This is part of our ongoing commitment to be transparent about how we use your data and keep it safe. We are including changes to address the new standards introduced by the European data protection law. This is known as the General Data Protection Regulation (GDPR). Our privacy notices set out how we, Resilient Cornwall; including Cornwall Fire and R.....

Last updated: 18/03/2021 15:28:14


Building Control Schedule of Charges Information

Our charges are set in line with the following legislation The Building Act 1984 (as amended) The Building (Local Authority Charges) Regulations 2010 The Local Government Act 2003 Increase in Building Control fees with effect from01 December 2025 Principles of the charging scheme Our fees are established on the basis of ‘chargeable functions’ and ‘chargeable advice’. This is as prescribed in the Building (Local Authorit.....

Last updated: 09/12/2025 13:32:32


Report something

You can report many things online using one of our forms, please select relevant link below. Report an out of hours emergency Benefits Change of address for council tenants and people who own their own home Change of address for private landlord (non council) tenants Change in circumstances Find out more information on benefits on our benefits pages Feedback Feedback and complaints Councillors & Meetings Stan.....

Last updated: 11/03/2026 12:49:26


Elections Privacy Notice

The law relating to how we collect, hold and process personal data has changed,following the introduction of the General Data Protection Regulation (GDPR) (EU)2016/679 and the Data Protection Act 2018 (DPA). This notice providesinformation on what we do with your data and your rights. Who holds my data for electoral purposes and what records do they hold? The Electoral Registration Officer (ERO) and Returning Officer (RO).....

Last updated: 24/09/2025 10:08:48


Privacy Notice - Children's Social Care and Early Help Services

This privacy notice tells you about what information we collect about you, how we use that information and who we share it with. Who are we and what do we do We provide a variety of advice, support and services for children, young people and families. This is through both statutory (social care) and non-statutory (Early Help) services. We support children, young people and their families from early pregnancy up until the .....

Last updated: 10/12/2025 15:21:16


LIVE BLOG: Cornwall Council's Cabinet committee, Wednesday, 13 November, 2024

Initial proposals for Cornwall Council’s budget for 2025/26 will lead the agenda when the Cabinet meets in Truro today.Despite some increased funding announced in the Autumn Statement in Westminster last week, the financial challenges facing local authorities across the UK means difficult choices must be made in order to balance the books.Residents will have the opportunity to have their say on the proposals following th.....

Last updated: 13/11/2024 12:59:40


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