How to enrol and pay for a course

Please read our information on how we are supporting residents and businesses, as well as information on affected services.

We have a wide variety of courses on offer in 2020/21. These courses are split into those that lead to a qualification and those that are taken for leisure.

How to enrol

You should enrol on a course at least one week before the start date. There are a number of ways you can do this:


You can see our full range of courses, find out how much they cost and how to book online using the link below.

View our courses and apply online now!

By phone

By ringing our enquiry line number: 0300 1231 117

Please have your credit or debit card details ready:

  • name of card holder
  • card number (inc. last 3 digits on signature strip)
  • expiry date

We will do our best to answer your call as quickly as possible, but please bear with us during our busiest enrolment times. If the phone is engaged please keep trying or leave a message for us to call you back. 

How to pay for a course

Course fees

Adult Education course fees are exempt from VAT. and are available online, alternatively you can pop into your local centre or call us on 0300 1231 117.

Qualification Courses

Qualification courses for 2020/21 may be FREE if you earn less than £17,004 a year.

Qualification Fee Information

The fees shown apply to learners who meet the criteria below:

  • Have lived in the UK/EU for at least 3 years prior to start of the course
  • Are a UK/ EU national
  • Have a permanent address in England

Fees shown are the full fee for the course.  Fee remission, where no fees need to be paid, is available for most courses up to Level 3. This is dependant on circumstances such as:

  • age
  • employment status
  • benefit status
  • income
  • prior attainment

Full Level 2 Examples:

5 GCSEs at A-C; NVQs at Level 2; Level 2 BTEC Diplomas

Full Level 3 Examples:

2 A Levels; NVQ at Level 3; Level 3 BTEC Diploma; Access to HE Certificate

Please call 0300 1231 117 to discuss course fees

Non Qualification/Leisure Course fees

Concessionary rates are available if you are in direct receipt of any of the following benefits, such as:

  • Job Seekers Allowance, (JSA), (income-based or payable to those who are unemployed)
  • Employment Support Allowance, (ESA)
  • Universal Credit
  • Housing/Council Tax support
  • Pension Credit (Guaranteed credit only)
  • Working Tax Credit (only where the notice shows a household income of less than £17,004)
  • Income Support
  • If you are aged 16-18 you will need to pay the full cost of the course. Please ring 0300 1231 117 for more information.

Spreading the Cost

If you would prefer to spread the cost of your course you may wish to take the opportunity to pay by instalments.  This option is available if your course fee is £60 or over. 

Your costs will be divided equially into monthly instalments (the final instalment must be paid before the end of your course).  The first instalment is due at the point of enrolment which can be paid by cash, cheque, debit or credit card.  You will be required to pay the remaining instalments by setting up a standing order when you enrol.  

Worried about fees and charges

We know that for some people being able to take part in adult education is only possible if they receive assistance towards the cost of:

  • tuition
  • exam fees
  • travel
  • books
  • materials
  • childcare

The Education and Skills Funding Agency has allocated some funding. This is to provide financial assistance to these learners. Please ring 0300 1231 117 for information and advice on how to apply for this support.

Advanced Learner Loan

Are you aged 19 or over and thinking about further education?

If you're planning to study at Level 3 to 6 you may qualify for an Advanced Learner Loan.  These loans help you to pay the fees charged by approved colleges and training organisations in England.

You will not start repayments until after you have completed your course and you won't pay anything back untill you are earning over £26,575.

For more information visit

Examination Fees

All examination and registration fees are included in the course fees as stated.

Course Materials

For some courses the initial cost of materials is built into the fee. This is to get you started. However, you may need to provide other materials such as books, stationery and any additional materials. Details of the materials you will need and a breakdown of what is already included in the course fee can be found in the course information sheet. Please ring 0300 1231 117 to request a copy.


If a class does not start, or closes due to insufficient enrolments, a full refund of course fees will be made.

If a learner cancels their place on a course more than 5 working days prior to the course start, they will be given a full refund less £20 administration fee.  If a learner cancels their place on a course within 5 working days of the course start, there will be no refund.

Refunds for other reasons are not generally given, other than in exceptional circumstances. These may include bereavement or illness supported by a doctor's certificate.  If a course has already started the refund will be calculated on a pro-rata basis and will be subject to an administration charge of £20. 

Courses, Charges and Cancellations

Courses may be cancelled, or changed, if enrolments are too low or for other reasons. Course details and venues may be changed if necessary.

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