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Commercial Waste customer support


Managing your commercial waste contract with us

Below you'll find useful links for managing your commercial waste contract with us.

Reorder, repair or replace your containers

Ask us to:

  • order more single use bags
  • repair your wheelie bin, recycling bags or box,
  • replace your wheelie bin, recycling bags, box, or reusable protective sack

Reorder, repair or replace your commercial waste containers

Changes to your contract

Ask us to change:

  • the number of containers serviced by your contract
  • the size or type of container(s) for example switch from a wheelie bin to single-use bags and a reusable sack
  • your contact details or company details

Ask us to make a change to your contract

Ending your contract

Give us three months' notice to end your commercial waste collections contract with us.

End your commercial waste contract with us

Collection been missed?

If your collection has been missed, please let us know so we can investigate.

Report a missed commercial waste collection

Looking for something not listed here? Please email us at chargeablewaste@cornwall.gov.uk.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form