Why we allocate a wheelie bin or a sack
We assessed the outside of every property on our household rubbish collection service and provided most with a wheelie bin.
We gave some properties a protective sack instead, based on one or more of the following:
- limited outdoor space for storing a wheelie bin
- too many steps between where the bin would be stored and the collection point
- the property is serviced by a specialist collection vehicle that’s smaller
If you think the bin or sack we’ve provided doesn’t work for your property, you can apply to us to review our assessment. We’ll consider exchanging it under certain circumstances.
Apply to exchange your bin or sack
Assisted collections
We offer an assisted collection service to people that are unable to move their waste to the boundary of their property for collection. Assisted collections allow you to pick another outside location closer to your property for us to collect your waste from instead.