Managing your commercial waste contract with us
Need to make changes to your commercial waste collections? Here are some quick links to help you manage your contract.
Reorder, repair or replace your containers
You can ask us to:
order more single-use bags
repair your wheelie bin
replace your wheelie bin, recycling bags, box, collection caddy, or reusable protective sack
Reorder, repair or replace your commercial waste containers
Changes to your contract
If you need to make changes to:
the number of containers in your contract
the size or type of container(s) like switching from a wheelie bin to single-use bags
the type of contract like switching from annual to seasonal, or Commercial Plus Option 1 to Standard
your contact details or company details
your payment details
please email cornwallmuni.commercial@biffa.co.uk.
Terms and Conditions
To view the terms and conditions, please use the link below.
Commercial waste Terms and Conditions
Ending your contract
If you want to end your contract, you'll need to give us three months' notice.
End your commercial waste contract with us
Missed collection
If your commercial waste collection was missed, let us know so we can look into it.
Report a missed commercial waste collection
Need help with something else?
If you can't find what you're looking for, please email us at: chargeablewaste@cornwall.gov.uk.