These regulations place a duty on any individual managing the HMO, either a landlord or agent.
They must:
- Provide the manager's name, address and telephone number. This information must be displayed within the property
 - Ensure that fire safety measures within the property are adequate
 - Maintain adequate water supply and drainage to the dwelling
 - Not cause the electric and gas supply to be cut off
 - Inspect and test the gas supply and appliances every year
 - Inspect and test the electrical installation every five years
 - Provide copies of all safety/testing certificates when requested
 - Ensure that all common parts of the HMO are in good and proper working condition. This includes out-buildings, boundaries and gardens
 - Ensure that the property and its contents are clean before anyone moves in
 - Provide adequate facilities to dispose of all waste produced by the property
 
Duties are also placed on every occupier of the HMO.
They must:
- Not hinder or frustrate the manager in the performance of their duties
 - Allow the manager to enter the living accommodation at all reasonable times to carry out repairs
 - Provide the manager with information he may need to carry out any duties
 - Take reasonable care to avoid causing damage to anything which does not belong to him
 - Properly store and dispose of litter
 - Follow instructions from the manager in respect of what to do in the event of a fire.