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Homeless or at risk


If you are homeless, or at risk of becoming homeless, we may be able to help you

We will try to stop you from becoming homeless, for example, by negotiating with your landlord. 

Please do not give up your home without seeking proper advice first.

There is a shortage of accommodation in Cornwall. The quickest way of finding accommodation is usually by privately renting.

Get advice

The first thing to do is some personalised advice about your situation. Use our  Advice Aid app for this.

Advice Aid app

Are you in housing difficulties, but ok living where you are for the next 56 days? If so, please contact our early prevention service, Nos Da Kernow:

Nos Da Kernow

If you are single, Supportmatch Homeshare may be able to help.

Contact us

The fastest way to contact us is to input your details on Housing Jigsaw and we will call you back.

Contact us online

If you cannot access the internet, call us on 0300 1234 161.

Rough Sleeping

If you are rough sleeping or know about someone who is rough sleeping:

  • Alert the local authority and outreach services by contacting Streetlink online
    Or
  • Call Housing Options on 0300 1234 161.

The duty to refer

Some public bodies must refer households to our service in certain circumstances. Public bodies can read more in a Guide to the Duty to Refer.

Referrals of this type can be made to us via housing jigsaw or by email to dutytorefer@cornwall.gov.uk. If emailing please provide:

  • household name
  • contact details
  • confirmation of consent

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form