Family Group Conference – Text Messaging Privacy Notice

Data Protection

Cornwall Council, as the Data Controller, is committed to protecting your privacy. Any personal data you provide, or which we collect about you, will be stored securely and only used to send the text survey to you, and provide anonymous data for reporting on and for the improvement of the Family Group Conference Service.

Your mobile phone number be will shared with ‘ Notify’ (administered by the Cabinet Office) who are acting as data processor for the purpose of sending these text messages. This information is shared in accordance with the Data Protection Act 2018. Further information about the security of the ‘GOV.Uk Notify’ system can be found here:

We will not use your information for any other purpose or give it to anyone else unless we are required to do so by law or if a safeguarding concern is raised. For example, we have a duty to protect public funds so we may need to use the information held about you for the prevention and detection of fraud which would require us to share it with other Council statutory services or organisations responsible for auditing or administering public funds. For more information visit our page on how we use your information.

How long we keep your information

We will keep your information for as long as it is required to provide this text alert service. Once your information is no longer required, it will be destroyed securely and confidentially.

If you would like to discuss anything in this privacy notice, please contact:

Data Protection Officer
Data Protection Team
Cornwall Council
County Hall

Telephone: 01872 326424

If you wish to opt out of receiving text messages at any time, please contact your family group conference Coordinator and we will remove your information from our records. Alternatively, you can contact us on 01579431286.

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