Family Information Service

The Family Information Service (FIS) supports families across Cornwall by offering free and impartial information and advice.

Information on leisure, health, education, parenting and much more can be found on the FIS website, including:

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FIS can also assist with all your childcare enquiries, as it is the official source of all Ofsted registered providers available in the county. Advice on funding options to help pay for this care is also available.

The service exists to help families with children and young people aged 0-19, or 25 if the young person has a special educational need or disability (SEND).

So call, email or visit the FIS website for information.

You can find information on childcare on the FIS website,which has details on:

  • Childminders
  • Day nurseries
  • Pre-school playgroups
  • School nursery units / classes
  • Breakfast clubs / after school clubs
  • Holiday schemes

If you are having difficulty in finding childcare, we can offer you a brokerage service, during which we will work hard to try and find a childcare provider that meets your requirements.

To search for childcare, visit the Family Information Services website.

The FIS website is also host to the Local Offer. The Local Offer aims to help families of children and young people with SEND, by gathering useful information they need to know, in one place, so they can make informed choices about the support they receive.

So if your child has SEND and you are not sure where to go for help, just look on the website for the ‘LO’ symbol or give the team a call.

Available Monday to Friday between 9am and 5pm. An answerphone is provided at all other times.