We lead on commissioning for adults with eligible social care needs in Cornwall.
We work with partners to coordinate and improve the adult social care experience.
This includes integrated community and council services.
What we do
Strategic Commissioning
We support and enable a developing approach. We deliver a range of services:
- needs assessment
- procurement support
- specification writing
- tendering activity and contract award
- contract and performance management
Strategic Market Development
We develop the market and lead on stakeholder consultation.
In-house provider services
We undertake needs assessment, specification writing and awarding of services. Followed by performance and quality management of in house service provision.
Business support and administration
We act as key point of contact for partners. We also provide finance and procurement support.
Contract management
The Council's Contract Management Operating Model details our approach.
Quality Assurance
We complete quality assurance reviews of provider services. We also work with non-commissioned providers to support organisational safeguarding processes.
Commissioning
Commissioning involves a cycle of Analyse, Plan, Do, Review, as follows:
- Analyse: What have we got and what do we need? Analysing the support needed
- Plan: What should support look like? Planning the services including developing service specifications
- Do: What do we need to to do to put support in place? Implementing the services and facilitating the market
- Review: Is the support meeting need? Monitoring what’s working and what needs improving and then starting the cycle again
We work with people, carers, providers and health services. This is to make sure that the services are achieving the outcomes that matter to people.
Delivering Better Care
One of our priorities is to make sure that everyone can start well, live well and age well. Communities that are vibrant, safe and supportive. Communities that everyone belongs to, feel connected to and where no one is invisible.
Over the past years we have been talking to people about the services they provide and they receive. Based on what you told us and analysing data, policies and trends we have drafted two strategies:
- Maximising Independence, and
- Better Lives
These form our Adult Social Care Commissioning Strategy for 2022-26.
You can read our strategies and commissioning intentions on our adult social care strategies page.
Working for the Council
It is advisable that if you want to work with Cornwall Council that you register with these sites.
For more details of how to register for procurement opportunities please visit business and commercial services.
Providers' Platform
If you have a contract for adult social care services with us, you will be added to our Providers' Platform. This a website specifically for our commissioned providers and includes:
- current commissioning opportunities
- communication and news
- resources management such as policies, online forms, communication toolkits, quality assurance, etc
- training and event bookings, including our quarterly provider forums
Through:
- a single log in
- one stop shop of services, training, management information and news
- communications are targeted at individual roles and specialism allowing users to focus on their needs
If you have any questions for a particular service provider, their direct contact details are provided on each service page.
If you do not have an account you can sign up for one from the home page.