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Report a fire safety concern or question

Please use the form below to report fire safety concern which isn't urgent in a business’s premises or ask a general fire safety question.

You should use this form if your fire safety concern doesn't fall into the urgent category. 

Examples of the kind of fire safety concerns are:

  • No fire extinguishers
  • Minor damage to fire doors
  • Inadequate lighting
  • No signing in procedure
  • Poor fire safety signs

What happens next

We aim to investigate fire safety concerns/queries within 5 working days.

We aim to respond to all questions or requests for advice within 10 working days.

If we can’t respond within 10 working days, we’ll tell you when you can expect to receive a response.

If you think your concern is urgent please use the report for urgent business concerns form.

Report a urgent business safety concern

Please note all fields marked with a * must be completed

Your details

Please provide us with your contact information, we will only contact you about this matter if you give us permission by indicating a preferred contact method.

Details of the issue you would like to report

Please note you can only upload a total 10mb. Please check the size of your images before uploading. If for any reason you are unable to upload images, you can email them directly to firesupport@fire.cornwall.gov.uk

 

Data protection

The information you provide on this form will be held by Cornwall Fire and Rescue Service, which is a service of Cornwall Council.

Your information will:

  • not be used for any other purpose by Cornwall Council
  • will not be passed onto any other third party without your permission.

In accordance with Cornwall Council's Record Retention Policy, the information you provide on this form will be retained for its purpose.  It will then be destroyed in a secure manner. All personal information held by Cornwall Council is held safely in a secure environment. For more detailed information, view our web page on Privacy Notices

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.