Skip to content

Tri-Service Safety Officer


The Tri-Service Safety Officers (TSSO’s) role is to provide early intervention, prevention, and an operational response.

They work collaboratively with Devon and Cornwall Police (DCP), Cornwall Fire and Rescue Service (CFRS), South Western Ambulance Service NHS Foundation Trust (SWASFT) and Cornwall Council’s Anti-Social Behaviour Team.

The role is a vocation in its own right, providing a unique and innovative approach to resolving community safety matters by jointly targeting and identifying issues.

The role targets and aligns with all the agencies priorities in relation to protection, prevention and response. The development of the ‘TSSO’ role builds sustainable and strong working relationships with partner agencies. One of the main aims is to assist the existing emergency services resource through reducing demand and releasing resources to complete other priorities.

Tri Service Safety Officer Duties

  • Respond to 999 emergency calls for CFRS and SWASFT
  • Deal with ‘non-immediate’ DCP community safety matters
  • Complete multi-agency home safety visits
  • Resolve complex neighbourhood policing issues
  • Work with the local Anti-Social Behaviour caseworker
  • Integrate within the neighbourhood policing team
  • Assist with completing neighbourhood enquiries (non emergency 101 calls made to police)

The TSSO role allows for the opportunity to identify additional areas of concern together with fire safety, safeguarding, anti-social behaviour, protection matters, youth intervention and health, safety and wellbeing, allowing an officer to reduce the risks directly or assist with making agency referrals and arranging multi-agency meetings.

The TSSO role provides the three emergency services with a presence in otherwise hard to reach communities. They are able to risk assess, and problem solve key issues within the local community. Having access to multiple data affords quick problem solving and intervention. The early intervention work that the TSSO’s carry out reduces demand and impact on the 3 emergency services. They also reduce demand of key partners within the public, private and voluntary sector, and their local communities.

There are currently 13 officers located across Cornwall.

There are currently 15 locations where TSSO’s are based in Cornwall;

  • Bude
  • Callington
  • Camborne
  • Fowey (position vacant)
  • Hayle
  • Helston
  • Liskeard
  • Lostwithiel
  • Looe/Polruan
  • St Dennis
  • Penzance
  • Perranporth
  • St Ives
  • St Just
  • Torpoint

And one seconded into Devon (Holsworthy)

There is scope to open up further TSSO locations in the near future.

To keep up to date with the work of current Tri-Service Safety Officers, you can find them on Twitter:

  • Bude - Adam Chapman - @BudeTSSO
  • Callington - Ella Henwood - @Callington_TSSO
  • Hayle - Adrian Hart - @HayleTriService
  • Helston - Phil Whittingham - @Helston_TSSO
  • Lostwithiel - Josh Harmon - @LostwithielTSSO
  • St. Dennis - Lewis Rosewell - @StDennisTSSO
  • Perranporth - Phillip Graham
  • St. Ives - Dan Tyldesley – StIves_TSSO

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

Your feedback is important to us

Help us improve our service