Emergencies

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


Flooding advice [link to Fire and Rescue > Keeping safe > Flooding ]

Call Floodline on 0345 988 1188 any time for real-time flood warnings and advice, including registration to the Flood Warning Services.

In the event of major flooding Cornwall Fire, Rescue and Community Safety Service work closely with other agencies to deliver a coordinated approach to the operation


Hazardous chemical incidents [Fire > about us > what we do > hazardous chemical incident] 

The Fire and Rescue Service can access general information and advice on hazardous chemicals and emergency procedures for incidents involving hazardous chemicals.


Animal rescue - Fire and Rescue [Fire / About Us / What We Do / Fire and Rescue Services / Animal Rescue /]

animal rescues fall into a number of categories, which attract varying responses from the Service.


Road traffic collisions [Fire About Us / What We Do / Fire and Rescue Services / Road Traffic Collisions /] 

Assisting at the scene of a road traffic collision is a major part the Fire and Rescue Service's work.


Major emergency [Fire / About Us / What We Do / Resilience and Emergency Management / What is an Emergency? /] 

Resilience and Emergency Management team provides support to the emergency services during the response and recovery from an emergency. They are on call 24 hours a day to co-ordinate the Council's response.


Crime

What to do if you are the victim of a crime or you witness a crime taking place.


Preparing for emergencies

The Resilience and Emergency Management team coordinate

  • Community risk assessment
  • Planning for emergencies
  • Responding to emergencies
  • Business continuity management (including promotion of general business continuity advice to local businesses and the voluntary sector)
  • Public information about risk assessments and plans
  • Putting in place arrangements to warn and inform the public

Severe cold weather advice [Fire / Keeping safe / Community safety / Seasonal advice / Snow and ice in Cornwall / Severe cold weather advice /]

Practical steps on what to do in severe cold weather, information on weather updates and dealing with burst pipes


Arson prevention [Fire / Keeping safe / Community safety / Crime prevention / Arson Prevention /

Help protect yourself, friends, family and others from the threat of arson by reading our arson prevention information and advice.


After a fire [fire / Keeping safe / Fire Safety / Resources and additional advice / Advice after a fire /]

You've had a fire in your home, but what do you do next…


Hydrants maintenance [Fire / About Us / What We Do / Fire and Rescue Services / Fire Hydrants /]

Cornwall Fire and Rescue Services are responsible for ensuring that hydrants are kept serviceable and available for use in the event of fire.


Attending incidents [Fire / About Us / What We Do / Fire and Rescue Services / Attending Incidents ]

When you dial 999 and ask for the Fire and Rescue Service, your call is sent to the emergency call handling centre.  Calls are normally answered within 1 to 5 seconds. Control will confirm with you the address of the incident and help will be dispatched to you immediately.

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