Tell us a discount or exemption is ending

Please read our information on how we are supporting residents and businesses, as well as information on affected services.

We use your council tax account reference to verify who you are. We will ask you to provide this whenever you contact us.

Disregard or discount ending

Use this form to tell us your disregard or discount should end. You will be asked the date the discount or disregard is to end and the reason.

Once you have submitted this form you will be provided with a reference number.  Please ensure you quote this number along with your council tax account number if you have any queries. 

Tell us your disregard or discount should end

More information about council tax discounts.


Cancel an exemption

Use this form to tell us your exemption should end. You will be asked the date the exemption is to end and the reason. 

Once you have submitted this form you will be provided with a reference number.  Please ensure you quote this number along with your council tax account number if you have any queries. 

Request to cancel an exemption

More information about council tax discounts.


Cornwall Council, as the Data Controller, is committed to protecting your privacy and any personal data you provide or we collect about you will be stored securely and only used for council tax purposes, in accordance with our Privacy Notice.  We will not use your information for any other purpose or give it to anyone else unless we are required to do so by law.  For example, we have a duty to protect public funds so we may need to use the information held about you for the prevention and detection of fraud which would require us to share it with other Council statutory services or organisations responsible for auditing or administering public funds. 

You will receive an email summarising the details you have provided.  We aim to process your form within 10 working days.

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