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Heat Network Relief


You can get the heat network relief if your property is only used or mainly used as a ‘heat network.’

A heat network supplies heating or cooling to other properties from a central source. To be eligible, the heat network must:

  • take its energy from a low carbon source
  • supply heating and cooling to other properties - for example, homes, shops, public buildings, hospitals and offices

The heat network must not supply heat or cooling for industrial use - for example, to create products in factories.

What you’ll get

You will not pay Business Rates if your property is eligible for the heat network relief.

How to get the heat network relief

Contact the Valuation Office Agency (VOA) to check if your property is eligible for the heat network relief.

If your circumstances change

Report changes to make sure you’re paying the right amount and do not get a backdated increase in your bill or overpay your bill.

Contact the Valuation Office Agency (VOA) if the property is no longer only or mainly used as a heat network.

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