Community Energy Plus provide free, independent advice and support to householders in Cornwall so they can be warmer and healthier in energy efficient homes.
Visit the Community Energy Plus website to find out more, email advice@cep.org.uk or call 0800 954 1956.
Help with heating your home
In Cornwall fuel poverty affects 12.2% of all households (32,422 homes) and the Isles of Scilly is 17.1% (174 homes). These rates are higher than England (11.4%) and South West (10.2%). Source: DESNZ Fuel Poverty statistics 2025 (2023 data).
The House of Commons Library published “Help with energy efficiency, heating and renewable energy in homes” on 13th May 2026. This briefing outlines the various financial support available across the UK for installing energy efficient measures, heating and renewable energy in homes.
Help with energy efficiency, heating and renewable energy in homes
The House of Commons Library published “High cost of living: Impact on households” on 15th May 2026. This briefing covers how the high period of inflation in the UK from 2021 to 2024 continues to affect household incomes, spending, poverty, savings and debt.
High cost of living: Impact on households
Being warm at home has many benefits.
You can view a short film which shows the real difference this has made to people's lives on Vimeo.
One customer said: “I just wanted to thank you for letting me know about the Community Energy Plus boiler grant. I was successful with the grant and had a new boiler fitted yesterday. I am so grateful to them. They were extremely helpful and it all went through without any problems. Thank you again for giving me their number.”
Keep well and prepare for winter
We know times are hard, with prices rising faster than incomes.
You can watch a short film that Citizens Advice Cornwall (one of our Winter Wellbeing partners) and Cornish comedian Kernow King have made. It has lots of useful money-saving and energy tips.
View the film about energy advice
See what support is available to help with the cost of living and save money with the Help for Households energy saving tips.
See what support is available for you
Why keeping warm affects your health and wellbeing
Cold and damp causes many other problems. People living in these conditions just don’t work as well and they struggle to go about their day-to-day lives.
Sometimes households live in just the one room.
Children can also struggle to concentrate on homework when they are in cold or damp homes. There is the worry of carbon monoxide poisoning from badly maintained boilers or chimneys. People can become isolated as they no longer invite friends around, because who wants to come to a cold house?
Are you or is someone living in your home:
living with a long-term health condition?
at risk of poor health?
caring for a vulnerable person?
a child aged 19 or under?
worried about their home being cold or damp?
Is it affecting your health?
If so, then Winter Wellbeing can help.
There are a number of services who all work together to help you enjoy a warmer healthier home. They also offer independent energy advice tailored to your needs.
This can include home visits and follow-up support for the following:
Access to heating and insulation grant
Providing practical advice on:
understanding and reducing your energy bills
combatting condensation and damp
Support for families with children if they have additional needs
Debt advice
Benefits advice
Health information
For advice and access to services provided by over 30 partner organisations, call Freephone 0800 954 1956 or email advice@cep.org.uk
Community Energy Plus is an award-winning social enterprise. It provides complete energy answers to help householders in Cornwall enjoy warmer, energy efficient homes as part of a more sustainable future.
Find out about grants and loans
Help is available with energy use and improving energy efficiency of your home, from May 2022.
Find out about the help available
Winter Wellbeing guides
We also offer printed copies and downloadable copies of the Winter Wellbeing Guides. Our guides are packed with useful advice and information. They cover staying warm, keeping well and being happy and safe this winter. Take a look:
Winter Wellbeing Guide 2025/26Isles of Scilly Guide to Winter Wellbeing 2025/26Cornwall Easy Read Winter Wellbeing Guide 2024/25Top Tips for Keeping Warm and Well This Winter
Paper copies are available from:
Council Information Points
GP surgeries
NHS premises
Libraries and
many other sources, including all the partners listed below.
To order copies please email winterwellbeing@cornwall.gov.uk or call 01872 326440.
About the winter wellbeing partnership
The winter wellbeing service has been running for over 15 years and has achieved the following:
Annual update and publication of two Winter Wellbeing Guides for Cornwall (22,000 printed) and for Isles of Scilly (500)
Over 50,000 households have received help to stay warm, well and safe
1,013 hospital admissions have been prevented
713 households remain in work and progress towards work
2,316 households have been assisted through the Warm Home Discount Industry Initiative. (This is funded by OVO and previously SSE)
2,583 households supported to make their homes warmer under LA Flexible Eligibility. (Energy Company Obligation ECO4)
9,170 households helped with energy payments (Household Support Fund). New focus on prevention from April 2026, with the new Crisis and Resilience Fund (CRF).
The service is supported by:
Public Health
Inclusion Cornwall
Council of the Isles of Scilly
NHS Cornwall and Isles of Scilly
There are over 30 partners who work together to reduce fuel poverty, improve health and progress people to work.