What is a task page?
We use task pages to provide our customers with a 'call to action'. They usually provide some specific information and then a link in the form of a blue button to complete the task. This link could be to:
- an online or downloadable form
- a third party system such as our online planning register or the library catalogue
- a video to watch
- a page or document where they can find out more information on a particular subject
- a contact form or email address
A task page may give customers more than one option to complete the task. For example, you can pay your Council tax by the following options:
- online
- by direct debit
- over the phone
- at a PayPoint
- by post
The primary or online option should always have a blue button link.
Please note: a task page should only be concerned with the single task in hand. If the task is to pay your council tax, there should not be options for:
- telling the council that you have moved or that something has changed
- applying for a council tax reduction
- asking for a council tax refund
There may be separate task pages for each of these tasks.
Create a task page
To create a task page:
- right click on the parent page where you would like your new page to sit
- select the "Create" option
- select "Task page" and press submit
- enter a page name and title in the appropriate boxes
- add in your content, creating appropriate headings for each of the ways you can complete the task
Creating blue button links
As mentioned above, the primary or online option should always be presented as a blue button link. To create a blue button please follow the steps below:
- Type the link text onto the page. This is the text which will display on the button
- Highlight your link text and select the 'Insert/edit link' icon from the toolbar
- Paste your URL into the Link box
- Write suitable title text for the link
- Select the 'Submit' button
- Highlight the link
- Select the 'Formats' dropdown from the toolbar and choose the 'Blue button' option
Your task link is now set up as a blue button.
Adding related content
An Information page should have at least one related content page. If no related content pages are added the text will stretch the full width of the page. This means there will be no right hand column and the 'last updated' date will not be displayed.
Related content helps users to navigate around our site to other pages of interest. Your related links may be to other pages within your area or a page elsewhere on our website that is relevant to your subject.
To add related content to your page:
- Scroll down to "Related content" and click on "Add"
- Select the page you wish to link to from the navigation tree displayed on the right hand side of your page and hit "Submit"
Once you have added your related content pages they will display on the right hand side of the page along with the date the page was last updated.
Note: On a smartphone the related content will appear at the bottom of the page.
