Website usage statistics


Usage statistics

In October 2021 we added a function to the website to allow customers to block google analytics cookies.

This means for the customers who choose to do that, we record no usage data. Only customers who choose to accept analytics cookies are shown from October 2021 onwards.   

Month Page views Visits Unique visitors
December 2022 2,632,692 605,217 323,168
November 2022 3,087,996 647,829 312,589
October 2022 3,323,243 693,519 345,041
September 2022 3,317,521 712,328 353,015
August 2022 3,430,780 750,712 382,935
July 2022 3,501,085 767,180 389,626
June 2022 3,709,577 746,207 375,115
May 2022 4,183,843 822,322 408,722
April 2022 3,446,180 712,180 343,947


Top search queries

During December 2022 the following terms were used most frequently by people using the website search:

Search queries Occurrences
Household support fund 288
planning 285
school closures 217
recycling 215
council tax 205
gritting 109
blue badge 80
parking 70
jobs 69
rubbish collection 59

 

Our top ten most accessed pages

During December 2022 the following pages were accessed most often on the Cornwall Council website:

  • Online planning system
  • School closures in emergencies
  • Homechoice housing register
  • Online jobs system
  • Library account
  • Self service
  • My area
  • Online planning register
  • Rubbish, recycling and waste
  • Adult Education courses

About these statistics

Google analytics and cookies

In October 2021 we added a function to the website to allow customers to block google analytics cookies.

This means for the customers who choose to do that, we record no usage data. 

The data reported above only includes customers who accepted google analytics cookies when using the website.

Page Views

A page view, which is sometimes referred to as a 'hit', is counted every time a web page is requested from our site.

Visits

A visit is recorded as the number of individual sessions initiated by all the visitors to our site. If a visitor makes a number of individual sessions to our website each one is counted as a visit.

Unique Visitors

The 'Unique Visitor' figure represents the number of uniquely identified people who made their first recorded visit to the web site during the selected report period. A repeat visit is identified by a long-lasting cookie which the web site user has accepted. One unique web site user can make multiple visits but is identified as a returning visitor. As such is not counted more than once as a unique visitor during the report period.

Availability

At Cornwall Council we are committed to providing access to all the services we deliver, via our website. Our aim is to offer our online services twenty four hours a day, seven days a week.

To provide independent verification, we use a third party service to monitor website availability.

Cornwall Council aims to maintain 99% availability for its website.

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