Moving house with an extra rubbish bin or sack
If you’re moving house and we’ve given you an extra bin or sack for your rubbish, please get in touch two weeks before you move.
- Moving within Cornwall – we’ll update your records and let the collection crews know so your extra rubbish allowance moves to your new address.
- Its important to notify us in time. If you don’t let us know, our crews won’t know to pick up extra rubbish from your new home.
Please call us on 0300 1234 141 to let us know you’re moving.
What do I do with my bins or sacks when I move?
- Leave your standard rubbish bin or sack (not your additional one) at your old property, ready for the next occupants to use. This is because we allocate these containers to the property and not to the householder.
- Take your additional rubbish bin or sack, the one with this extra rubbish bin label, to your new property with you.
If you are moving to a property that has a different container type to your additional one (wheelie bin or protective sack), please call us and let us know so we can exchange it.
If your circumstances have changed and you no longer need the additional bin or sack, please contact us as soon as possible to let us know.