Being a Library Member offers you access to a wealth of information for leisure and learning. Library membership is free for anyone who lives, works or studies in Cornwall and Devon, for over a month.Join the library form
By joining the library you agree to abide by the library regulations and By-Laws.
Upon request, we can email you about any items that need to returning. Please email Libraryservice.feedback@cornwall.gov.uk . Remember to add this email to your to your approved contacts.
All Cornwall Libraries are fine free – there are no overdue charges. So that everyone can enjoy our collection, please return or renew your books on time. Books that are not returned or renewed after 70 days will become a ‘lost book’. Lost books will get a charge towards the cost of replacement. We will remove this charge if you return the book.
To provide this service, it is important we have your current email address. You can then get messages from your Borrower Account and important library updates. If your email address changes please visit your local library or email us at the address above.
Children's memberships. When registering for a child's library card, we need to register a parent/guardian too. This is to act as a guarantor and contact for the child. If you would like to join your child, please fill out a joiners form for yourself first.
How we will use the information about you?
Cornwall Council must provide a comprehensive and efficient library service by law. This is under the Public Libraries and Museums Act 1964. We will use the information you provide to deliver this service to you. We will only use your information for your library membership and services.
We will share your information with our contracted partners. These are local town and parish councils and community groups. They work with us to deliver the library service.
We will also share your information with these contracted suppliers:
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Education Software Solutions. This company provides our library management system.
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Lorensbergs Ltd. This company provides our public computer booking system. You might use this if you book one of our public network computers.
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Bibliotheca Ltd. This company provides our self service kiosks.
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Digital Tech Solutions. This company provides our telephone messaging service.
- Springshare. This company provides our customer communications system, Patron Point. Please note Patron Point may process personal data in the USA.
How long will we keep this information for?
We will keep your information for 24 months from the date you last accessed the service. Unless there are outstanding loans or charges on your record. In this case, we may keep your information stored for up to 84 months. This is in line with Batchelor retention guidelines.
For further information you can view the full privacy policy.