CRB E-bulk service

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


What is e-Bulk?

e-Bulk is Cornwall Council’s online system for processing DBS applications. It also allows the ID Checker/Applicant Manager to complete their sections online.

How it works

An applicant can log into the online system from any computer via the internet. The applicant will then create their DBS application form.

Data Input Validation

The data, input by the applicant, is checked as it is entered. The system will then highlight any errors to the applicant.

Submit Application

Once the applicant has created their application, the organisation will be able to view the form.

The nominated Applicant Manager (s) will then be able to enter the details of the identity check. After the ID check and Section Y have been completed, the Applicant Manager can submit the form.

Final Check

Once submitted, the application is sent electronically to Cornwall Council. We will then perform the final checks and resolve any queries. Once countersigned, the application is submitted by secure link to the DBS.

Processing

Once the DBS have completed their checks, they will produce a certificate. The certificate is sent directly to the applicant at their home address. The nominated primary contact for your organisation will also receive electronic confirmation.

If the result is clear (no criminal record), the notification will state 'certificate contains no information'. This means that the individual is clear to start employment.

If the result is not clear (contains a criminal record), the notification will state 'please wait to view applicants certificate'. This means that the certificate contains information. You will need to arrange to see the applicant's certificate and conduct a risk assessment to establish suitability.

Documents the applicant must provide

Enhanced / Standard Level DBS Checks

The applicant must give their employer original documents proving their identity. The documents needed must confirm the applicant's name, address and date of birth. DBS list of acceptable identity documents for enhanced and standard level.

Basic Level DBS Checks

The applicant must give their employer original documents proving their identity. The documents needed must confirm the applicant's name, address and date of birth. DBS list of acceptable identity documents for basic level. 

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Your feedback is important to us

Help us improve our service

Give feedback about your experience