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What happens next?


How long it takes to process your application

If there is any information missing from your application we will contact you to let you know what we need. You will have 7 days to provide this information.

We aim for all applications to be processed within 40 working days of an application being validated and accepted by the authority as complete.

In some circumstances beyond the Council's control it may take longer to process an application. 

In these circumstances we commit to processing a licence within 3 months.

If a licence cannot be progressed in this timescale it is likely the application will be rejected.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form