CCTV useful documents

We operate our CCTV monitoring service under our own Code of Practice, which has been agreed with our partners. It complies with the Information Commissioner’s Office’s Data Sharing Code of Practice. It also includes the 12 Guiding Principles of CCTV Operation.

Our Code of Practice

As part of our internal quality assurance, we undertake a regular self assessment: Self Assessment Tool.

View the CCTV Management Annual Report - 1 April 2020 – 31 March 2021

We work within many other laws including:

Data Protection Act 2018 (GDPR)

We undertake to follow the standards that are necessary to ensure compliance. Additionally we also operate to those standards recommended as good practice.

Human Rights Act 1998

We comply with the European Convention on Human Rights. This is directly enforceable under UK law. In principle, there is little change required in the practices and guidelines we have created. The penalties however increase if this good practice is not followed.

Freedom of Information Act 2000

This Act requires disclosure of information by public authorities to the public, upon request. Any request for disclosure pursuant to the Freedom of Information Act 2000 will however be considered in the light of the Authority’s obligations under the Data Protection Act 1998. In the event of a conflict, we shall decide whether it is in the public interest to disclose the requested information.

Regulation of Investigatory Powers Act 2000 (RIPA)

Legislation seeks to ensure that all investigations carried out which may be considered to be covert or intrusive, are certified by an appropriate officer. This person must be an authorising officer at least two grades above the person in charge of the investigation. Our CCTV service is often called upon to assist in police investigations. It is essential that we are also covered by receipt of the authorisation. Within the CCTV code of practice at no time would any third party be permitted to operate CCTV equipment.

Police and Criminal Evidence Act 1984

For criminal matters, we will expect to provide evidence via the procedures laid down by this Act.

In support of the laws and regulations above, we have also created our own set of governing principles and operational procedures:

Subject Access Request Form

You have the right to request information held about you, including CCTV footage of you in public spaces. There may be restrictions on this data. We will not release images if doing so would have an impact upon a criminal investigation or infringe upon another person’s privacy.

You can access the form via the following link:

Rights of access, rectification and erasure request form