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Cornwall Fire and Rescue Service launches consultation on latest four-year plan

Residents across Cornwall are being encouraged to have their say on how Cornwall Fire and Rescue Service (CFRS) can best serve communities across the county.

The Government requires all fire and rescue services to produce a Community Risk Management Plan (CRMP) developed in consultation with the public, partners and key stakeholders. CFRS, which is a service of Cornwall Council, is now in its third and final year of its 2019-2022 plan and the service is developing a new four-year plan from 2022 onwards.

CFRS is inviting residents, businesses and partner agencies to complete a consultation and share their views on what the service should focus on during this time. The consultation, which was launched on Monday November 8, should take no more than 15 minutes to complete.

The consultation addresses key issues facing the service. These include false alarms, which now account for 46% of incident demand, where resources are located and how stations are crewed.

Kathryn Billing, Chief Fire Officer at Cornwall Fire and Rescue Service, said: “I would urge everyone to have a look at the consultation and tell us how you think we can best serve communities across Cornwall.

“Our crews have adapted throughout the pandemic and as a service we have to adapt to the challenges facing us at this time.

“We will carefully consider the feedback we receive and your views will help us shape how we protect and serve the people of Cornwall over the coming years.”

The online questionnaire is available on the Cornwall Council website  ( or you can request a hard copy by emailing or calling 01872 327999.

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