If you have a dispute with all or part of a sundry debt invoice you have been sent, please complete the dispute form below.
Once your dispute has been received, the invoice will be placed on hold and the issuer will look into the dispute and contact you with the outcome.
If you only dispute part of the invoice, you should make payment for the remaining balance.
Privacy statement
Cornwall Council, as the Data Controller, is committed to protecting your privacy and any personal data you provide or we collect about you will be stored securely and only used for dealing with your contact with us.
We will not use your information for any other purpose or give it to anyone else unless we are required to do so by law.
For example, we have a duty to protect public funds so we may need to use the information held about you for the prevention and detection of fraud which would require us to share it with other Council statutory services or organisations responsible for auditing or administering public funds. For more information visit www.cornwall.gov.uk/yourdata.
We will only keep your information for as long as it is required following the retention period that is set in law relevant to the processing we are undertaking for you. Once your information is no longer required, it will be destroyed securely and confidentially.