Sort out your business rate arrears


If you’re having difficulties or are struggling to pay your business rates, contact us immediately. We can check to make sure you’re getting all the discounts and reliefs you’re entitled to and review your payment plan.

Get money off your business rates account

If you do not contact us and continue to miss your payments, we will have to take action to recover any outstanding money. This will involve the issue of a Magistrates' Court summons. We will ask the court to grant a liability order and this would mean enforcement agent action (previously known as bailiffs), insolvency with the County Courts for any debt over £5000.00, or even committal to prison. 

Enforcement agents process

  1. Administration stage
    The enforcement agent starts initial contact with you. This results in administration fees but gives you a period of time to come to a payment arrangement.
  2. Enforcement stage
    Visits to your property. There is a set fee to cover work at this stage plus a further percentage fee for debts over a certain value.
  3. Sale of goods stage
    If goods are seized, there will be further costs including fees to cover the removal of goods and the costs of selling them, plus a further percentage fee for debts above a certain value.

What to do when an enforcement agent is involved

Once your account has been sent to the enforcement agent, you must make any payments directly to them, not us.

If the agent is unable to collect the amount due, they may be willing to make a short-term payment arrangement with you.

If you still do not make payment or default on an arrangement, the agent may remove goods from your property. The goods will then be sold to cover some or all of the balance outstanding and the agent's costs.

Enforcement Company contact details:

Marstons Group

Website: Marston Group
Email: businessrates@marstongroup.co.uk
Tel: 0845 0766262 


Bristow & Sutor

Website: Bristow & Sutor
Tel: 0330 3902010


Equita

Website: Equita
Email: info@equita.co.uk
Tel: 0844 561 8807


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