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Link your business rates and other services

As soon as you have set up your online account you can link your business rates.

Linking your business rates account will give you access to:

  • Your account details
  • Balance and payments
  • Make payments
  • Set up a or amend a direct debit
  • View and print your bill
  • Go paperless to receive your bills by email (ebilling)

What you can’t view

Where an account holds two or more liable people or companies with different correspondence addresses, you will not be able to view correspondence. You will still be able to view the summary details of the account.

Link your business rates and other services

To link your business rates account, you will need:

  • Your nine digit business rates account number, that start with a 8 (it’s on the front of your business rates bill)
  • Your title, first name and last name or company name, as written on your bill
  1. Sign into your online account
  2. Click My Services
  3. Add your business rates account number
  4. Click Access now
  5. Verify your name and postcode
  6. You now have the option to go paperless and receive your bill by email
  7. Enter your email address
  8. Click Sign up

Once you have submitted the form, we will send you a verification email with a link to view your council tax details.

I don’t have a business rates account number

You can still set up an account, but you will need your business rates account number to link and view your business rates details.

Contact us if you don’t have a business rates account number

Go paperless and get your bills by email

When you link your business rates account, you can also choose to receive your bills by email

Sign up for ebilling

You can choose to sign up straight away or later if you change your mind.

Adding another service to your account

If you want to add another business rates account or another service like Council Tax, Housing Benefits, or Landlord services:

  1. Click My Services
  2. Click Add Service
  3. Choose the service you would like to sign up to

If you want to add your council tax and or your benefits account you will need your council tax bill, benefits entitlement letter (if applicable), and national insurance number to hand.

Removing an account

Sign into your online account

  1. Click My Services
  2. Click Remove Account

If you’ve removed an account in error, you just need to click on Add Account and re-enter your account number to set it up again.

If you remove an account and also no longer want to receive your bills by email you must remember to amend your ebilling subscription.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

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