Skip to content

Duty to report to the Valuation Office Agency (VOA)

In the future ratepayers will have an annual duty to inform the Valuation Office Agency (VOA) that the information they hold is correct.

Ratepayers will be required to register on the Government Gateway and notify the VOA of any changes (within 60 days of the change).

Businesses that fail to comply with the duty could be fined.

The new duty requires businesses to tell the VOA about changes such as:

  • Changes to the use of the property
  • Changes to the size of the property
  • Changes to the condition of the property
  • Changes to the value of the property

This will help ensure that businesses pay the correct amount in Business Rates. It will also give the VOA the information it needs to make accurate valuations.

We’ll provide more information about how this will work and the timescales for implementation. We’ll do this when all of this becomes available.

Need help?

Most issues can be resolved online, it's the quickest and most convenient way to get help.

Use our contact us form

Your feedback is important to us

Help us improve our service