Community Transport

Please read our information on how we are supporting residents and businesses, as well as information on affected services.


Community Transport is the name given to a wide range of not-for-profit services provided to people.  They are almost always dependent on volunteers.

It is designed for people who have difficulty with access to conventional public or private transport.

Types of Community Transport

  • Voluntary (Community) Car Schemes – Organised lift from volunteers.  They use their own vehicles to provide door to door transport. There is a rate per mile charge to cover the volunteer’s expenses.
  • Community Bus Services – Regular journey's that follow a timetable. These timetables can be found via Traveline.
  • Dial-a-Ride (Demand Responsive) Services – Door to Door services which normally require passengers to pre-book seats before they travel. Passengers will need to register beforehand.
  • Shopmobility – A national scheme which provides mobility equipment for hire in towns or city centres.  Such as wheelchairs and electric scooters. Advanced booking is advised.
  • Wheels to Work / Wheels to Learn – Mopeds or bicycles are available for low cost loan alongside travel advice.  This is for individuals, who must be at risk of losing, or have a promise of a place at either education or work.

Services across Cornwall

Countywide Services

Age UK (Cornwall and Isles of Scilly) (TAP)

Voluntary Car Service

Tel: 01872 223388 (Monday to Friday, 9am to 5pm)

Service provides non-emergency health care appointments and other non-medical related journeys.

Age UK (Cornwall and Isles of Scilly)

Dial-a-Ride, Community Minibus Services

Tel: 01872 266384 (Monday to Friday, 9am to 5pm)

Service provides journeys around Hayle, Pedna Carne, Blisland, Bodmin, Penzance, Isles of Scilly, and Truro. New service now operating in St Ives area (Tuesday, Wednesday, Thursday, Sunday).

Volunteer Cornwall - Accessible

Voluntary Car

Tel: 01872 265300 (8.30am to 4.30pm) Volunteer drivers are available.

Also provision of an accessible vehicle in Truro.


North Cornwall Area

Age Concern Bude and District

Volunteer Car Service

Tel: 01288 355007 (Monday to Friday, 10am to 4pm)

Service is available at anytime, for medical appointments for over 50s only who live in the Bude catchment area.

Concern Wadebridge (Access Wadebridge) - Accessible

Dial-a-Ride, Voluntary Car, Shopmobility Services

Tel: 01208 812392 (Monday to Friday, 10am to 4pm)

Services are available 7 days a week between 9am and 10pm for use by those living within Wadebridge.

Launceston Community Transport Partnership (Little Red Bus) – Accessible

Dial-A-Ride Service

Tel: 01566 777960 (Monday to Friday, 10am to 2pm)

Service is available to transport people from outlying areas to Launceston into the town centre where there is no public transport.

St Breward Community Bus

Dial-a-Ride Service

Tel: 01208 851396 (Anytime)

Serving the villages of St Breward, St Maybn, Blisland and Helland. There is a Tuesday morning service to the Village Shop and Post Office in Churchtown.


Mid Cornwall Area

Go! St Austell Shopmobility – Accessible

Shopmobility

Tel: 01726 70706 (Monday to Friday, 10am to 3pm)

Service is available from Monday to Friday between 10am and 3pm, hiring out mobility equipment to those with mobility needs.

Gorran and District Community Bus Association Ltd (Gorranbus) – Accessible (by arrangement)

Dial-a-Ride, Community Bus Service

Tel: 01726 842733 (Daytime)

Services are available at anytime to everyone.  It includes registered services to St Austell, Truro and Plymouth, including Ring and Ride.

St Agnes Community Bus - Accessible

Dial-a-Ride

Tel: 01872 553648 (Evening)

Service is available for use by those in the local community.


South East Area

Community Enterprises PL12 (Saltash Gateway)

Dial-a-Ride Service

Tel: 01752 848348 (Tuesday to Saturday, 10am to 3.30pm)

Service is available to all within PL12 communities.

Lanteglos-by-Fowey Community Bus Association

Dial-a-Ride, Community Bus Services

Tel: 01726 870265 (Anytime)

Service is available for local residents

Lerryn Area Minibus Association – Accessible

Dial-a-Ride Service

Tel: 01208 871272 (Day or Evening)

Tamar Valley Community Bus - Accessible

Dial-a-Ride, Community Bus Services

Tel: 01822 832998 (Monday to Friday, 1pm to 5pm)

Services are available for those within the parish.

How you can get involved

  • Volunteer! Most schemes are always looking for new volunteers.  They would not exist without the time provided by these individuals. Whether it is driving or helping with tasks.
  • Share! Community Transport is available for anyone who is isolated or unable to access conventional transport. If you, or someone else you know might need assistance, let them know about the services available.
  • Investigate! Please contact us if there is not a service in your area, and you would like to find out more about developing a local scheme.  Or you would like to work with another service to extend theirs.

Support for community transport

The Council help to develop Community Transport solutions. We work with communities and organisations by:

  • giving advice and information on rural transport.
  • helping to identify the needs of the community and offering types of solutions.
  • assisting with the research and development of new services.
  • advertising on the Cornwall Council website and in Cornwall Public Transport Area Guides.
  • providing funding for Community Transport organisations in Cornwall.

Scheme requirements

Any scheme receiving support from us must have or be working towards set standards. Such as DBS checks, MiDAS training and Child and Adult Safeguarding training. A copy of the requirements is available on request.

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