Including Street light/lamp, Illuminated street signs and bollards, Permanent Traffic Lights (non emergency problems) and Controlled Pedestrian Crossings

Traffic lights at roadworks, Skips, Scaffolds, Hoardings, Traffic management at roadworks – cones, pedestrian barriers, unprotected excavations, Builders’ materials, Footway crossings, Banners or bunting.

Including standing Water (after it has stopped raining), flooding, blocked drain, water flowing from adjoining land, flooding of property.

Report a pothole in a road or footway.

Report issues with overgrown hedges, verges or trees that present potential safety, obstruction or visibility concerns.  

Please do not use this for routine/general grass cutting requests. For general grass cutting please contact us online.

Report issues with roads, including large areas of uneven surface, depressions, trench failure, edge deterioration, crazing or crumbling road surface. 

Please do not use this form to report potholes. 

Report a damaged or missing road sign, road marking or bollard.

Report mud, debris or a spillage on a road. 

Report damaged safety barriers or fences on the highway.

Report broken or rocking manholes or drain covers. 

Report issues with damaged bridges, retaining walls or structures. 

Report issues with damaged or missing benches and seats, planters, bus shelters and street furniture.

Report damaged or unusable grit bins.

Report public rights of way issues including:

• public footpaths
• bridleways
• byways

Report any other highways defect not listed in the options above.

Examples might include: missing/uneven block paving, loose kerbs, minor (not dangerous) land/hedge slip. Please do not use this to report emergencies but call 03001234222.

For general highways enquiries please contact us online.