Report a problem with a road, highway or footway
If you need to report something that is causing an immediate danger or is an emergency please call 0300 1234 222.
Please use the specific forms below to report something that you consider to be an issue or defect on the highway.
For all other highway issues relating to general road safety, on street parking, highway extents, signing requests, road improvement requests or general enquiries please do not use the forms below but please contact us online.
From 22nd December 2018 until 2nd January 2019, we will be running a reduced service which may result in a delayed response to non-emergency reports.
You can track the progress of an issue you have already reported.
Including Street light/lamp, Illuminated street signs and bollards, Permanent Traffic Lights (non emergency problems) and Controlled Pedestrian Crossings
Traffic lights at roadworks, Skips, Scaffolds, Hoardings, Traffic management at roadworks – cones, pedestrian barriers, unprotected excavations, Builders’ materials, Footway crossings, Banners or bunting.
Including standing Water (after it has stopped raining), flooding, blocked drain, water flowing from adjoining land, flooding of property.
Take me there
Report issues with overgrown hedges, verges or trees that present potential safety, obstruction or visibility concerns.
Please do not use this for routine/general grass cutting requests. For general grass cutting please contact us online.
Take me there
Report issues with roads, including large areas of uneven surface, depressions, trench failure, edge deterioration, crazing or crumbling road surface.
Please do not use this form to report potholes.
Take me there
Report issues with damaged or missing benches and seats, planters, bus shelters and street furniture.
Take me there
Report damaged or unusable grit bins.
Report any other highways defect not listed in the options above.
Examples might include: missing/uneven block paving, loose kerbs, minor (not dangerous) land/hedge slip. Please do not use this to report emergencies but call 03001234222.
For general highways enquiries please contact us online.
Take me there